In-House Marketing Leader, Timeshare Growth

Travel + Leisure Co.; Phoenix (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off

Volunteer time off

401k with employer match

Identity theft plan

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking an experienced In-House Marketing Manager to lead the site marketing team, drive occupancy conversions, and ensure an exceptional owner experience. You will coordinate with Resort, Front Line sales, In-House sales and Corporate/Regional In-House Marketing Directors.

Responsibilities include hiring/training staff, monitoring reports, maintaining marketing programs, and ensuring timely communication across departments to optimize guest engagement and revenues.

Qualifications

• Timeshare sales and marketing experience required.
• 2 years of management or supervisory experience preferred.
• Flexible schedule including days/nights/weekends/holidays.
• Ability to work with customers and salespeople.
• Strong attention to detail and ability to multitask.
• Ability to handle departmental issues and cross-department collaboration.
• Knowledge of commission payroll processes.
• Proficient in Microsoft Office.
• Ability to work independently.
• Ability to interact with multiple departments.

Responsibilities

• Direct management of In-house Marketing Team: interview, hire and train employees; plan, assign and direct work; performance review; motivate, reward and provide disciplinary action when necessary (termination and conflict resolution).
• Maintain total site marketing conversion according to site marketing standards.
• Resolve issues pertaining to tour statuses, bookings, coding and etc.
• Order and maintain departmental supplies (collateral material, uniforms, etc.)
• Maintain copies of invitations and daily tour manifests for reference purposes.
• Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Five year owner arrival report.
• Prepare daily and weekly status reports to include, but not limited to, Show factors and conversion rates to be submitted in a timely manner for corporate deadlines.
• Compile data on each team member’s performance.
• Prepare additional reports deemed necessary by management.
• Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow.
• Ensure any pertinent information related to Marketing/Concierge is properly and timely disseminated.
• Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies).
• Submit employee payroll in timely manner.
• Perform other related functions not listed.

Skills

Timeshare marketing

Management experience

Flexible schedule

Customer & sales coordination

Attention to detail

Multitasking

Problem solving

Commission payroll

MS Office

Independent worker

Cross-department collaboration

Tools

Microsoft Office

Job description

Travel + Leisure Co. is seeking an experienced In-House Marketing Manager to lead the site marketing team, drive occupancy conversions, and ensure an exceptional owner experience. You will coordinate with Resort, Front Line sales, In-House sales and Corporate/Regional In-House Marketing Directors.

Responsibilities include hiring/training staff, monitoring reports, maintaining marketing programs, and ensuring timely communication across departments to optimize guest engagement and revenues.