In-Home Measure Technician — Customer-Focused Field Role

The Home Depot; Wilmington (DE); On-site; USD 42,000 - 62,000; Full time

Job summary

The Home Depot is seeking a Measure Technician (In-Home Advisor) to travel within a defined area and conduct in-home measure appointments. This role supports sales, product inquiries, measurements, and coordinating installations with the Field Services Organization.

You will build relationships with customers, present quotes, and ensure accurate measurements and timely service, contributing to customer satisfaction and sales productivity.

Qualifications

• Must be 18+ years old and legally eligible to work in the United States.
• Requires a high school diploma or GED.
• At least 1 year of related work experience.

Responsibilities

• 60% Appointment Measures - Complete daily routes for pre-assigned measure appointments as efficiently and accurately as possible.
• 4% Collaboration - Cooperate with Associates, Supervisors, and Managers to complete all other work activities as assigned.
• 1% Compliance - Follow all policies, procedures, and adhere to work schedule.
• 35% Customer Service - Ask customers open ended questions and listen to responses about their projects and product needs. Describe features and benefits of merchandise as well as steps involved in completing projects.

Skills

Action Oriented

Collaborates

Communicates Effectively

Customer Focus

Education

High school diploma or GED

Job description

The Home Depot is seeking a Measure Technician (In-Home Advisor) to travel within a defined area and conduct in-home measure appointments. This role supports sales, product inquiries, measurements, and coordinating installations with the Field Services Organization.

You will build relationships with customers, present quotes, and ensure accurate measurements and timely service, contributing to customer satisfaction and sales productivity.