In-Home Installation Technician

Best Buy; Springfield (MO); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy in Springfield, MO is seeking an associate to provide end-to-end customer experiences through lifestyle product recommendations and fulfillment. You will handle delivery, installation, integration and troubleshooting of consumer electronics in-store and in customers’ homes.

This role requires at least 6 months of delivery and customer service experience, with the ability to perform two-person jobs and lift heavy loads. Eligible benefits accompany a competitive pay package.

Qualifications

• 6 months of consumer electronics delivery, installation, integration and troubleshooting experience.
• 6 months of customer service experience.

Responsibilities

• Provide seamless customer experiences by advising on lifestyle product recommendations and fulfilling orders.
• Lead two-person jobs and perform tasks independently when required.
• Manage inventory, vehicle maintenance, paperwork, and safety compliance.

Skills

Customer service

Delivery experience

Two-person job coordination

Tools

Lifting equipment

Job description

What you’ll do

• Provide a seamless customer experience by advising and fulfilling on lifestyle recommendations regarding products and services
• Provide a variety of fulfillment duties including delivery, installation, integration, networking and troubleshooting consumer electronics devices
• Take the lead on two-person jobs and perform other work alone
• Manage inventory and vehicle maintenance, process paperwork and payment, provide feedback and training opportunities, and follow safety guidelines

Must be at least 21 years old

Must have current, valid driver’s license and maintain a driving record which meets Best Buy safety standards

Ability to acquire and maintain any state or local licensing, as required to perform job effectively within 90 days of hire

Ability to lift weight up to 75 pounds with or without reasonable accommodation and up to 150 pounds as part of a team with or without reasonable accommodation

Ability to lift weight up to 250 pounds as part of a team with the support tools such as harnesses or lifts

6 months of consumer electronics delivery, installation, integration and troubleshooting experience

6 months of customer service experience

Preferred qualifications

• 6 months of experience in installation, integration and troubleshooting of advanced or complex consumer electronics products

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline

Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

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Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.