In-Home Installation Technician

Best Buy; Lynchburg (VA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Support for physical and mental well‑b

Job summary

Best Buy is hiring an In-Home Installation Technician to deliver, install, integrate, and troubleshoot home tech products in customers' homes. You will work with Geek Squad Agents and other teams to tailor solutions to each lifestyle and technology need.

You will lead two-person installations, handle inventory and vehicle upkeep, and ensure safety and quality in every job. A valid driver's license and strong customer service are required.

Qualifications

• 6 months of consumer electronics delivery, installation, integration and troubleshooting experience.
• 6 months of customer service experience.

Responsibilities

• Provide a seamless customer experience by advising and fulfilling on lifestyle recommendations regarding products and services
• Provide a variety of fulfillment duties including delivery, installation, integration, networking and troubleshooting consumer electronics devices
• Take the lead on two-person jobs and perform other work alone
• Manage inventory and vehicle maintenance, process paperwork and payment, provide feedback and training opportunities, and follow safety guidelines

Skills

Customer service experience

Delivery/installation experience

Teamwork

Job description

As an In-Home Installation Technician, you'll be responsible for the delivery, installation, integration, and troubleshooting tech products such as home theater, computing, smart home and networking. Outside of delivery and installation, you'll find the right solutions for customers' lifestyle and technology needs based on your conversations. You'll partner with other Geek Squad Agents, service partners, retail employees and supply chain employees to drive performance to meet Best Buy's strategy and yearly initiatives.

What You'll Do

• Provide a seamless customer experience by advising and fulfilling on lifestyle recommendations regarding products and services
• Provide a variety of fulfillment duties including delivery, installation, integration, networking and troubleshooting consumer electronics devices
• Take the lead on two-person jobs and perform other work alone
• Manage inventory and vehicle maintenance, process paperwork and payment, provide feedback and training opportunities, and follow safety guidelines

Basic Qualifications

• Must be at least 21 years old
• Must have current, valid driver's license and maintain a driving record which meets Best Buy safety standards
• Ability to acquire and maintain any state or local licensing, as required to perform job effectively within 90 days of hire
• Ability to lift weight up to 75 pounds with or without reasonable accommodation and up to 150 pounds as part of a team with or without reasonable accommodation
• Ability to lift weight up to 250 pounds as part of a team with the support tools such as harnesses or lifts
• 6 months of consumer electronics delivery, installation, integration and troubleshooting experience
• 6 months of customer service experience

Preferred Qualifications

• 6 months of experience in installation, integration and troubleshooting of advanced or complex consumer electronics products

What’s In It For You

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

Our Benefits Include

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

About Us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline

Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Full time

Location: Lynchburg, VA - 24502