In-Home Chronic Care Navigator

Upward Health, Inc.; North Park (IL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Upward Health Benefits

Job summary

Upward Health, Inc. is seeking a Care Specialist to deliver chronic care management primarily in patients’ homes, with some virtual visits. You will guide enrollment, coordinate with providers, and educate patients to promote adherence and improve outcomes.

The role emphasizes building relationships, coordinating care across teams, and supporting patients in managing complex health needs. A valid driver’s license and reliable transportation are required.

Qualifications

• Minimum 2 years of related work experience (e.g., CHW, Peer Support, Medical Assistant).
• High school diploma or GED required.

Responsibilities

• Deliver chronic care management to high‑complexity patients.
• Primarily work in patients' homes; engage in virtual care.
• Guide patients through enrollment and coordinate care with providers.

Skills

Community outreach

Motivational interviewing

EMR proficiency

Interpersonal communication

Time management

Independent work

Multilingual (nice to have)

Education

High school diploma or GED

Tools

EMR systems

Job description

Upward Health, Inc. is seeking a Care Specialist to deliver chronic care management primarily in patients’ homes, with some virtual visits. You will guide enrollment, coordinate with providers, and educate patients to promote adherence and improve outcomes.

The role emphasizes building relationships, coordinating care across teams, and supporting patients in managing complex health needs. A valid driver’s license and reliable transportation are required.