In-Home Caregiver & Personal Support Specialist

Home in the Heart Healthcare Agency; Madison (WI); On-site; USD 28,000 - 36,000; Full time

Job summary

Home in the Heart Healthcare Agency is seeking a Homemaker / Home Health Aide / Personal Care Assistant to provide non-medical, in-home support. The role focuses on keeping clients safe, comfortable, independent, and well cared for in their homes while respecting dignity and confidentiality.

Responsibilities include assisting with daily living activities, mobility, meal prep, light housekeeping, companionship, errands, and reporting changes to supervisors.

Qualifications

• High school diploma or GED preferred.
• Previous caregiving experience preferred (home health aide, CNA, or personal care).
• Must be compassionate, dependable, patient, and professional.
• Must be able to communicate effectively with clients, families, and agency staff.
• Must be able to follow written care plans and agency policies.
• Must successfully complete required background screenings and employment requirements.
• Reliable transportation is required when traveling to client homes.
• Valid driver's license and automobile insurance may be required for assignments involving transportation.
• CPR/First Aid certification preferred or required based on agency policy.

Responsibilities

• Assist clients with bathing, grooming, dressing, and personal hygiene.
• Assist with toileting and incontinence care when needed.
• Help clients with transferring, walking, positioning, and mobility.
• Assist with eating and meal preparation.
• Prepare light meals according to the client's preferences and care plan.
• Provide medication reminders only as permitted by agency policy.
• Perform light housekeeping (laundry, dishes, bed linens, sweeping, mopping, clean living areas).
• Provide companionship and emotional support.
• Assist with errands, grocery shopping, and appointments when authorized.
• Observe client condition and report changes to supervisor.
• Follow the client's individualized care plan.
• Document services accurately and timely.
• Clock in/out using EVV/timekeeping system.
• Maintain client confidentiality and HIPAA compliance.
• Follow infection-control, safety, emergency, and fall-prevention procedures.
• Maintain professional boundaries with clients and families.
• Notify agency promptly of missed visits or concerns.
• Perform other non-medical personal care and homemaker duties within scope.

Skills

Compassionate

Dependable

Patient

Professional

Effective communication

Follow care plans

Education

High school diploma or GED

CPR/First Aid certification

Job description

Home in the Heart Healthcare Agency is seeking a Homemaker / Home Health Aide / Personal Care Assistant to provide non-medical, in-home support. The role focuses on keeping clients safe, comfortable, independent, and well cared for in their homes while respecting dignity and confidentiality.

Responsibilities include assisting with daily living activities, mobility, meal prep, light housekeeping, companionship, errands, and reporting changes to supervisors.