In-Home Care Coordination Navigator (High-Risk Patients)

humana; Boca Raton (FL); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Humana Care Coach role focusing on proactive care coordination for high-risk patients. You will conduct home visits, reinforce care plans, and collaborate with primary care teams to close care gaps.

This position involves travel to patients' homes and clinics within a designated market area. Hybrid work model with a balance of in-clinic and in-home duties, serving older adults and medically complex populations.

Qualifications

• 3+ years of ambulatory, primary care, or senior-care patient care.
• Ability to conduct home visits and community outreach.
• Experience in patient education, care coordination, and social support for high-risk or geriatric populations.

Responsibilities

• Clinical screening and escalation with structured patient interviews.
• Perform home visits to assess living conditions and social factors.
• Identify barriers to care and connect patients with community resources.
• Educate patients on chronic disease management using approved materials.
• Coordinate care between patients, primary care, specialists, and pharmacies.
• Follow up after hospitalizations or ED visits to ensure safe transitions.

Skills

Care coordination

Patient education

Home visits

Chronic disease management

Communication

Education

LPN/LVN license

Medical Assistant certification

RN license equivalent

Tools

EHR systems

Telehealth platforms

Job description

Humana Care Coach role focusing on proactive care coordination for high-risk patients. You will conduct home visits, reinforce care plans, and collaborate with primary care teams to close care gaps.

This position involves travel to patients' homes and clinics within a designated market area. Hybrid work model with a balance of in-clinic and in-home duties, serving older adults and medically complex populations.