In-Field Quality Engineer (12V Battery System)

Stellantis; Auburn Hills (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Stellantis is seeking an In-Field Quality Engineer to join the Electrical & Hardware Engineering In-Field Quality organization. The role focuses on identifying, investigating, and resolving in-field quality issues related to 12V battery quality, delivering timely root cause analysis, corrective actions, and preventative measures with engineering teams.

The ideal candidate is hands-on, technically curious, and passionate about delivering high‑quality automotive products.

Qualifications

• Bachelor's degree in Electrical Engineering or related field.
• 5+ years in automotive engineering or quality roles.
• Strong analytical and problem‑solving skills with a solid foundation in root cause analysis.
• Working knowledge of CAN communication and familiarity with tools for CAN log analysis.
• Familiarity with Stellantis internal tools such as Quantic, CDA, Vector CANalyzer, CNs, CSMS, Palantir, Databricks.

Responsibilities

• Analyze fleet and field data (warranty, connected vehicle data, CAN network logs) to detect emerging electrical issues across the Stellantis North America fleet.
• Autonomously lead triage activities for complex or intermittent issues related to 12V battery performance, electrical system behavior, or ECU functionality, including OTA interactions.
• Become an expert in CAN log and vehicle network data analysis to isolate faults and identify failure mechanisms.
• Capture confirmed issues in the Stellantis issue management system, and support root cause investigations using structured problem-solving methods (8D, Fishbone, Fault Tree).
• Collaborate with product engineering teams to develop and validate corrective actions ensuring vehicle milestones are met.
• Track and document issue status in relevant systems and ensure timely resolution and communication of progress.
• Support validation and verification testing to ensure effectiveness of fixes.
• Assist in the preparation of service actions and technical documentation needed for field repairs and dealer communication.
• Support the Quality Management Leader with data analysis, reporting, and field performance reviews.

Skills

Analytical thinking

Root cause analysis

Cross-functional collaboration

Communication skills

Problem solving

Education

Bachelor's degree in Electrical Engineering

Master's degree (preferred)

Tools

CANalyzer

Palantir

Databricks

Job description

Stellantis is seeking an In-Field Quality Engineer to join the Electrical & Hardware Engineering In-Field Quality organization. The successful candidate will be responsible for identifying, investigating, and resolving in-field quality issues related to electrical and electronic systems impacting 12V battery quality. This role plays a key part in enhancing customer satisfaction and reducing warranty claims by delivering timely root cause analysis, corrective actions, and preventative measures in collaboration with engineering and cross-functional teams.

This Quality Engineer role is ideal for candidates who are hands‑on, technically curious, and passionate about delivering high‑quality automotive products to customers. It offers the opportunity to work in a fast‑paced, cross‑functional environment and directly impact the customer ownership experience across Stellantis brands. Reliability, availability, and passion to deliver are characteristics the candidate is expected to demonstrate on a daily basis.

Key Responsibilities:

• Analyze fleet and field data (warranty, connected vehicle data, CAN network logs) to detect emerging electrical issues across the Stellantis North America fleet.
• Autonomously lead triage activities for complex or intermittent issues related to 12V battery performance, electrical system behavior, or ECU functionality, including OTA interactions. This includes detailed reviews of customer warranty claims, monitoring changes in warranty levels for the assigned vehicle programs, collecting network logs, bringing vehicles into the lab for analysis, organizing workshops with ECU owners and validation teams, etc.
• Become an expert in CAN log and vehicle network data analysis to isolate faults and identify failure mechanisms.
• Capture confirmed issues in the Stellantis issue management system, in a clear, detailed, and precise way that enables understanding of the issue and forthcoming resolution. Support the root cause investigation process through structured problem‑solving methodologies (e.g., 8D, Fishbone, Fault Tree Analysis).
• Collaborate with product engineering teams to develop and validate corrective actions ensuring vehicle milestones are met
• Track and document issue status in relevant systems and ensure timely resolution and communication of progress.
• Support validation and verification testing to ensure effectiveness of implemented fixes.
• Assist in the preparation of service actions and technical documentation needed for field repairs and dealer communication.
• Support the Quality Management Leader with data analysis, reporting, and field performance reviews.

Basic Qualifications:

• Bachelor's degree in Electrical Engineering or related field
• A minimum of 5 years of experience in automotive engineering or quality roles
• Strong analytical and problem‑solving skills with a solid foundation in root cause analysis
• Working knowledge of CAN communication and familiarity with tools for CAN log analysis
• Basic understanding of vehicle electrical architectures and ECU interaction
• Strong interpersonal skills and ability to collaborate with cross‑functional teams
• Excellent verbal and written communication skills

Preferred Qualifications:

• Master's degree in Electrical, Mechanical, or Computer Engineering
• Familiarity with structured problem‑solving tools such as 8D, FMEA, Fault Tree, Red X, or Shainin
• Experience in field issue resolution or warranty reduction projects
• Proficiency with diagnostic tools and data logging systems
• Experience using quality analytics platforms such as Palantir
• Knowledge of Stellantis internal tools and troubleshooting systems: Quantic, CDA, Vector CANalyzer, CNs, CSMS, Palantir, Databricks
• Green Belt certification or other formal quality training

Stellantis is seeking an In-Field Quality Engineer to join the Electrical & Hardware Engineering In-Field Quality organization. The successful candidate will be responsible for identifying, investigating, and resolving in-field quality issues related to electrical and electronic systems impacting 12V battery quality. This role plays a key part in enhancing customer satisfaction and reducing warranty claims by delivering timely root cause analysis, corrective actions, and preventative measures in collaboration with engineering and cross‑functional teams.

This Quality Engineer role is ideal for candidates who are hands‑on, technically curious, and passionate about delivering high‑quality automotive products to customers. It offers the opportunity to work in a fast‑paced, cross‑functional environment and directly impact the customer ownership experience across Stellantis brands. Reliability, availability, and passion to deliver are characteristics the candidate is expected to demonstrate on a daily basis.

Key Responsibilities:

• Analyze fleet and field data (warranty, connected vehicle data, CAN network logs) to detect emerging electrical issues across the Stellantis North America fleet.
• Autonomously lead triage activities for complex or intermittent issues related to 12V battery performance, electrical system behavior, or ECU functionality, including OTA interactions. This includes detailed reviews of customer warranty claims, monitoring changes in warranty levels for the assigned vehicle programs, collecting network logs, bringing vehicles into the lab for analysis, organizing workshops with ECU owners and validation teams, etc.
• Become an expert in CAN log and vehicle network data analysis to isolate faults and identify failure mechanisms.
• Capture confirmed issues in the Stellantis issue management system, in a clear, detailed, and precise way that enables understanding of the issue and forthcoming resolution. Support the root cause investigation process through structured problem‑solving methodologies (e.g., 8D, Fishbone, Fault Tree Analysis).
• Collaborate with product engineering teams to develop and validate corrective actions ensuring vehicle milestones are met
• Track and document issue status in relevant systems and ensure timely resolution and communication of progress.
• Support validation and verification testing to ensure effectiveness of implemented fixes.
• Assist in the preparation of service actions and technical documentation needed for field repairs and dealer communication.
• Support the Quality Management Leader with data analysis, reporting, and field performance reviews.

Basic Qualifications:

• Bachelor's degree in Electrical Engineering or related field
• A minimum of 5 years of experience in automotive engineering or quality roles
• Strong analytical and problem‑solving skills with a solid foundation in root cause analysis
• Working knowledge of CAN communication and familiarity with tools for CAN log analysis
• Basic understanding of vehicle electrical architectures and ECU interaction
• Strong interpersonal skills and ability to collaborate with cross‑functional teams
• Excellent verbal and written communication skills

Preferred Qualifications:

• Master's degree in Electrical, Mechanical, or Computer Engineering
• Familiarity with structured problem‑solving tools such as 8D, FMEA, Fault Tree, Red X, or Shainin
• Experience in field issue resolution or warranty reduction projects
• Proficiency with diagnostic tools and data logging systems
• Experience using quality analytics platforms such as Palantir
• Knowledge of Stellantis internal tools and troubleshooting systems: Quantic, CDA, Vector CANalyzer, CNs, CSMS, Palantir, Databricks
• Green Belt certification or other formal quality training

At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future.