In-Field Quality Engineer (12V Battery System)

Stellantis; Auburn Hills (MI); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health & wellbeing coverage

Paid time off

401(k) matching

Company vehicle lease

Tuition reimbursement

Volunteer hours

Parental leave

Job summary

Stellantis is seeking an In-Field Quality Engineer to join the Electrical & Hardware Engineering In-Field Quality organization in Auburn Hills, MI.

You will identify, investigate, and resolve in-field quality issues related to electrical and electronic systems affecting 12V battery quality, delivering root-cause analysis, corrective actions, and preventative measures in collaboration with engineering teams.

Qualifications

• Bachelor’s degree in Electrical Engineering or related field.
• Minimum 5 years in automotive engineering or quality roles.
• Strong analytical and root-cause analysis abilities.
• Working knowledge of CAN and CAN log analysis tools.
• Understanding of vehicle electrical architectures and ECU interaction.
• Collaborative with cross-functional teams.
• Excellent verbal and written communication skills.

Responsibilities

• Analyze fleet and field data to detect electrical issues in the 12V system.
• Lead triage for complex/intermittent 12V battery and ECU issues, reviewing warranty claims.
• Become expert in CAN data analysis to isolate faults and failure mechanisms.
• Document issues clearly for the issue management system and support root-cause investigations.
• Collaborate with product engineering to validate corrective actions.
• Track issue status and ensure timely resolution and communication of progress.
• Support validation/testing to ensure effectiveness of fixes.
• Assist in service actions and dealer communications.
• Provide data analysis support to the Quality Management Leader.

Skills

CAN log analysis

Root Cause Analysis

Data Analysis

Cross-functional teamwork

ECU interaction

CAN communication

Education

Bachelor’s in Electrical Engineering

Master’s in Electrical/Mech/CS

Tools

CANalyzer

Palantir

Databricks

Job description

Stellantis is seeking an In-Field Quality Engineer to join the Electrical & Hardware Engineering In-Field Quality organization. The successful candidate will be responsible for identifying, investigating, and resolving in-field quality issues related to electrical and electronic systems impacting 12V battery quality. This role plays a key part in enhancing customer satisfaction and reducing warranty claims by delivering timely root cause analysis, corrective actions, and preventative measures in collaboration with engineering and cross-functional teams.

This Quality Engineer role is ideal for candidates who are hands‑on, technically curious, and passionate about delivering high‑quality automotive products to customers. It offers the opportunity to work in a fast‑paced, cross‑functional environment and directly impact the customer ownership experience across Stellantis brands. Reliability, availability, and passion to deliver are characteristics the candidate is expected to demonstrate on a daily basis.

Key Responsibilities

• Analyze fleet and field data (warranty, connected vehicle data, CAN network logs) to detect emerging electrical issues across the Stellantis North America fleet.
• Autonomously lead triage activities for complex or intermittent issues related to 12V battery performance, electrical system behavior, or ECU functionality, including OTA interactions. This includes detailed reviews of customer warranty claims, monitoring changes in warranty levels for the assigned vehicle programs, collecting network logs, bringing vehicles into the lab for analysis, organizing workshops with ECU owners and validation teams, etc.
• Become an expert in CAN log and vehicle network data analysis to isolate faults and identify failure mechanisms.
• Capture confirmed issues in the Stellantis issue management system, in a clear, detailed, and precise way that enables understanding of the issue and forthcoming resolution. Support the root cause investigation process through structured problem‑solving methodologies (e.g., 8D, Fishbone, Fault Tree Analysis).
• Collaborate with product engineering teams to develop and validate corrective actions ensuring vehicle milestones are met
• Track and document issue status in relevant systems and ensure timely resolution and communication of progress.
• Support validation and verification testing to ensure effectiveness of implemented fixes.
• Assist in the preparation of service actions and technical documentation needed for field repairs and dealer communication.
• Support the Quality Management Leader with data analysis, reporting, and field performance reviews.

Basic Qualifications

• Bachelor’s degree in Electrical Engineering or related field
• A minimum of 5 years of experience in automotive engineering or quality roles
• Strong analytical and problem‑solving skills with a solid foundation in root cause analysis
• Working knowledge of CAN communication and familiarity with tools for CAN log analysis
• Basic understanding of vehicle electrical architectures and ECU interaction
• Strong interpersonal skills and ability to collaborate with cross‑functional teams
• Excellent verbal and written communication skills

Preferred Qualifications

• Master’s degree in Electrical, Mechanical, or Computer Engineering
• Familiarity with structured problem‑solving tools such as 8D, FMEA, Fault Tree, Red X, or Shainin
• Experience in field issue resolution or warranty reduction projects
• Proficiency with diagnostic tools and data logging systems
• Experience using quality analytics platforms such as Palantir
• Knowledge of Stellantis internal tools and troubleshooting systems: Quantic, CDA, Vector CANalyzer, CNs, CSMS, Palantir, Databricks
• Green Belt certification or other formal quality training

Our Benefits — Designed with You in Mind

• Comprehensive Health & Well-being Coverage
  From your very first day, you'll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected.
• Generous Paid Time Off
  We believe in work‑life balance. That's why we offer: 17+ paid holidays, including shut‑down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
• Competitive Retirement Savings Plans
  We help you plan for the future with:
  • An employer match on contributions to your 401k, Roth, and Catch‑Up plans
  • An employer contribution, even if you don't contribute
• Income Protection & Insurance Options
  Benefit from included and optional disability, life, and other insurance programs — because your peace of mind matters.
• Company Vehicle Lease Program
  Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.
• Family Building Benefit
  We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
• Support for Your Growth and Giving Back
  We believe in investing in your future and your passions:
  • Tuition reimbursement
  • Student loan refinancing programs
  • 18 paid volunteer hours each year to make a difference in your community
• And so much more!
  When you join us, you're not just building a career — you're joining a company that supports you, inside and outside of work.