Improvement Consultant

Ann & Robert H. Lurie Children’s Hospital; Chicago (IL); On-site; USD 77,000 - 126,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

403(b) with 5% employer match

Paid Time Off (PTO)

Paid Holidays and Paid Parental Leave

Tuition assistance

Student loan servicing and support

Job summary

Ann & Robert H. Lurie Children’s Hospital of Chicago seeks an Improvement Consultant to lead detection efforts and improvements for quality and safety. You will coach teams toward zero harm and support NICU Outreach collaboration across six partner hospitals.

The role emphasizes CEI and PI expertise, project management, and data-driven improvement while partnering with leadership to advance patient safety and organizational learning.

Qualifications

• Bachelor's degree required.
• Master's degree preferred.
• 3-5 years’ experience in health care, patient safety, or quality; or experience leading improvement projects within healthcare or service-related environment utilizing formal methodologies.
• Project management and collaboration skills required.
• Strong written, interpersonal, organizational and problem-solving skills.
• Proficiency with Microsoft applications: Excel, Word, and PowerPoint.
• Preferred proficiency with Epic.
• Experience and skill with data management including interpreting, comprehending, and summarizing statistical and medical data.

Responsibilities

• Leads projects and conducts analyses to support the organization’s goals around quality, safety, and continuous improvement.
• Utilizes project planning tools and safety/improvement methodologies to facilitate project teams working toward zero harm and improved outcomes.
• Conducts benchmarking, evidence review and synthesis, manual observations, and chart reviews to support projects.
• Maintains ongoing data analysis/sharing, visual display and annotations of control charts, tests of change, evidence updates and support of control teams.
• Invests in relationships, training and tools to build improvement capacity in the organization.

Skills

Project management

Data analysis

Communication skills

Collaboration

Problem-solving

Education

Bachelor's degree (Required)

Master's degree (Preferred)

Tools

Microsoft Excel

PowerPoint

Epic (preferred)

Job description

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Day (United States of America) Location Ann & Robert H. Lurie Children's Hospital of Chicago

Job Description

The Improvement Consultant leads detection efforts and improvements aimed at enhancing quality and safety at Lurie Children’s by facilitating and coaching teams to achieve identified goals. Works collaboratively with all levels of leadership and a broad group of stakeholders to support achieving zero harm and continuous quality improvement for the organization. The Improvement Consultant demonstrates expertise in one or more of the following skillsets: clinical effectiveness and improvement (CEI), safety and process improvement (PI). This position will work closely with the NICU Outreach division to lead and support improvement work with leaders and team members at 6 partner hospitals.

Essential Job Functions

• Leads projects and conducts analyses to support the organization’s goals around quality, safety, and continuous improvement.
• Utilizes project planning tools and safety/improvement methodologies to facilitate project teams working toward zero harm and improved outcomes.
• Conducts benchmarking, evidence review and synthesis, manual observations, and chart reviews to support projects.
• Maintains ongoing data analysis/sharing, visual display and annotations of control charts, tests of change, evidence updates and support of control teams.
• Invests in relationships, training and tools to build improvement capacity in the organization.
• Promotes and leads a culture of safety and high reliability.
• Demonstrates a learning mindset and leads local learning; builds accountability and recognition.
• Shares improvement stories and lessons learned with external organizations and patients and families by spearheading submissions for presentation and publication.
• Supports Lurie Children’s participation in external collaboratives.
• Performs job functions adhering to Core Values to provide the highest quality care and service to our patients, families, co-workers and others.
• Other duties as assigned.

Knowledge, Skills and Abilities

• Bachelor's degree required.
• Master's degree preferred.
• 3-5 years’ experience in health care, patient safety, or quality; or experience leading improvement projects within healthcare or service-related environment utilizing formal methodologies.
• Experience in safety and quality improvement training preferred.
• Project management and collaboration skills required.
• Strong written, interpersonal, organizational and problem-solving skills.
• Proficiency in presenting, communicating, and interacting effectively with medical staff and management at all levels of the organization.
• Ability to independently manage multiple projects with general supervision.
• Proficiency with Microsoft applications: Excel, Word, and PowerPoint.
• Preferred proficiency with Epic.
• Experience and skill with data management including interpreting, comprehending, and summarizing statistical and medical data.

Education Bachelor's Degree (Required), Master's Degree

Pay Range $76,960.00-$125,840.00 Salary

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs.

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Employer contribution toward Health Savings Account
• Flexible Spending Accounts
• Paid Time Off (PTO)
• Paid Holidays and Paid Parental Leave
• 403(b) with a 5% employer match
• Various voluntary benefits:
• Supplemental Life
• AD&D and Disability
• Critical Illness
• Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare
• Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children’s facilities
• Discount purchasing program

There’s a Place for You with Us

At Ann & Robert H. Lurie Children’s Hospital of Chicago and its affiliates (collectively “Lurie Children’s”), we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of background, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.

Lurie Children’s and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law. For questions about how to request an accommodation please contact: [e-mail]

AI Notice Lurie Children’s utilizes certain AI-enabled features within our recruiting platform to support candidate engagement and assist recruiters in identifying and prioritizing applicants whose experience aligns with job requirements. All employment decisions are made by individuals. It is a civil rights violation with respect to recruitment, hiring, promotion, or employment for an employer to use artificial intelligence that has the effect of subjecting employees to discrimination on the basis of protected classes under the Illinois Human Rights Act or to use zip codes as a proxy for protected classes. For questions about the use of artificial intelligence in this process or any additional support, please contact: [e-mail]

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do.