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Import Specialist (H)

JAS Worldwide

Los Angeles (CA)

On-site

USD 60,000 - 80,000

Full time

22 days ago

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Job summary

An established industry player seeks an Import Specialist to manage air and ocean import shipments. This role ensures compliance with regulations while delivering exceptional service to clients. You will prepare essential documentation, track shipments, and collaborate with various teams to resolve issues. The ideal candidate will have a solid understanding of import regulations and customs laws, alongside strong organizational and communication skills. Join a dynamic team in a supportive environment where your contributions will drive success and improve customer satisfaction.

Qualifications

3+ years experience handling imports (air/ocean) required.
Knowledge of US customs laws and compliance preferred.

Responsibilities

Process and handle air/ocean import shipments ensuring compliance.
Prepare and review documents, track shipments, and provide customer service.

Skills

Import Regulations Knowledge

Organizational Skills

Communication Skills

Flexibility

Detail Orientation

Teamwork

Computer Skills (Microsoft Office)

Education

High School Diploma or GED

Tools

CargoWise (C1)

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JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

The role of the import specialist is to process and handle air and ocean import shipments for our customers, ensuring the highest quality standards and providing service solutions that meet or exceed our customers’ requirements. An import specialist must ensure compliance with laws and regulations, as well as JAS Forwarding operating procedures. Within some JAS locations, this position may also be responsible for the completion of all custom house broker transactions and other government agency regulations in a timely manner.

ESSENTIAL FUNCTIONS:

Prepare, review and process appropriate documents (i.e. customers classification, commercials invoices, etc.) ensuring files contain all necessary copies, are accurate and in the proper sequence
Receive and track customer bookings/shipments, update client of shipment status/delays, dispatch for delivery, collect proof of delivery (POD), cost and invoice all files
Comply with all company business process guidelines
Bill/Invoice each file to the respective customers paying close attention to payment terms for the responsible party
Resolve and reconcile incorrect payables by working with vendors and overseas offices
Assist sales, department manager(s) and colleagues in compiling quotes
Provide accurate job costing forecast ensuring all payables, receivables and accruals are set and properly managed per company rules and guidelines
Provide responsive customer service
Dispatch freight for delivery, maintain communication with trucker throughout delivery
Ability to recognize any changes in customers shipping down trends and report to Management
Ability to be cross trained and act as a back-up for any member of the team if necessary
To report on customer performance and identify any change in support
Promote compliance across the department/section
Ability to work through problems, but also recognize issues that may need to be communicated/escalated to management
Ensure all timely correspondence to customers
Other duties as requested

SUPERVISORY RESPONSIBILITIES:

None

QUALIFICATIONS:

Minimum 3 years’ experience handling imports (air and/or ocean) or combination of education and expertise required
Experience and knowledge regarding imports, compliance, rules and regulations preferred
Excellent organizational skills
Excellent Communication skills
Flexibility
Strong computer skills including Microsoft Office suite a plus
Detail oriented, able to multitask and meet deadlines
Able to work in a team and independently
Knowledge of US customs laws, practices and procedures

EDUCATION AND EXPERIENCE:

High School Diploma is a plus or GED required
Experience working in CargoWise (C1) is preferred
Experience handling the full life cycle of imports (air and/or ocean) or combination of education and expertise required
Experience and knowledge regarding import, compliance, rules and regulations preferred
Knowledge of Importer Security Filing (ISF) preferred
Good working knowledge of Incoterms required

ENVIRONMENT:

100% performed in climate-controlled internal office environment working under normal office conditions.

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

ADDITIONAL:

Follow the Company HR Policy, the Code of Business Conduct and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

As an equal opportunity employer, we comply with the California pay transparency law. We will not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other applicable legally protected basis. The base hourly pay for this position is $26-31/Hour, in accordance with the California pay transparency law.

Individual pay within this range is determined based on a variety of factors including, but not limited to, relevant experience, education, skills, and performance. Our goal is to ensure fair and equitable compensation for all employees.

JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

NOTICE TO APPLICANTS

JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Management and Manufacturing
Industries
Transportation, Logistics, Supply Chain and Storage

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