Import or Export Coordinator

JobsInLogistics.com; Phoenix (AZ); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading logistics company in Phoenix is seeking an Import or Export Coordinator to manage air and ocean shipments. The role requires strong customer service skills and experience in freight forwarding. The ideal candidate will thrive in a fast-paced environment and ensure efficient shipment processing.

Benefits

401k

Medical Benefits

Qualifications

• Minimum 2 years experience in international freight forwarding logistics operations.
• 2 years of customer service experience.

Responsibilities

• Handle day-to-day air or ocean import or export shipments.
• Organize and prepare documentation for customers.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma or GED

Tools

Cargowise

Job description

Company:

FreightTAS

Position Applying For:

Import or Export Coordinator

Position Location:

Phoenix, AZ (USA)

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Position Details

• Air or Ocean Import or Export Coordinator
• Salary - $50k to $65k base depending on experience
• Excellent benefits, 401k, medical
• Cargowise advantageous or similar software
• Must have a minimum of 2 years of current experience working at an international freight forwarder in operations
• Candidates must be legally eligible to work in the US

About the Client

Our client, a global leader in logistics and supply chain management, excels in providing comprehensive freight forwarding solutions across international borders. With a robust network of partners and cutting-edge technology, they ensure seamless, efficient, and cost-effective transportation of goods worldwide.

Role Responsibilities

• Handle day-to-day air or ocean import or export shipments
• Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments as required
• Ensure all required documents are received; send final documents as needed
• File relevant documentation to process shipments
• Arrange pick-ups, deliveries, and container loading as required
• Maintain customer service updates, including tracking cargo from origin to destination
• Set up billing and payables
• Other duties as assigned

Desired Skills and Qualifications

• Commitment to excellent customer service, utilizing effective communication and follow-up skills
• Ability to work effectively in a cross-functional team environment or independently with little supervision
• Practical problem-solving and decision-making skills

• Minimum high school diploma or GED
• 2 years experience in international freight forwarding logistics operations
• 2 years of customer service experience

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