IMPORT OPERATIONS SPECIALIST – Romulus, MI

Emons Air & Sea; Romulus (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Global exposure

Job summary

Emons Air & Sea is seeking an Import Operations Specialist in Romulus, MI. In this role, you will manage the full-cycle import operations, from documentation to compliance, while coordinating with global partners to ensure seamless logistics.

The ideal candidate has 2-3 years of experience in import operations, excellent communication skills, and a customer service mindset. Join us to grow your career within a globally recognized logistics company, with opportunities for advancement both domestically and internationally.

Qualifications

• 2–3 years of strong experience in classification, customs entries, and ISF processing.
• Additional 2–3 years of experience in air or ocean freight forwarding.
• Excellent verbal and written communication skills.

Responsibilities

• Prepare and submit all import documentation in compliance with CBP regulations.
• Maintain accurate files, documentation, and shipment records.
• Coordinate freight movements with overseas agents and customers.

Skills

Classification experience

Air freight forwarding

Ocean freight forwarding

Customer service mindset

Microsoft Office proficiency

Job description

IMPORT OPERATIONS SPECIALIST – Romulus, MI

Take Your Logistics Career to the Next Level with Emons Air & Sea!

Who We Are

Emons Air & Sea LLC is a global leader in freight forwardings, delivering full-service logistics solutions with a personal touch. As a proud member of Emons Air & Sea GmbH, we’ve been providing seamless supply chain solutions since 1990. With six U.S. offices and operations in 18 countries across Europe, Asia, and the Middle East—plus a trusted partner network in more than 100 countries worldwide, we ensure our clients’ logistics needs are met with precision, reliability, and care. At Emons, we don’t just move cargo—we move businesses forward. If you’re a detail-driven Import Operations Specialist who takes pride in your work and is ready to grow with a global organization, we want to hear from you.

Why Join Emons?

• Competitive Salary – Your expertise is valued and rewarded
• Growth Opportunities – Join a fast-paced, stable, and forward-thinking organization
• Global Exposure – Opportunities for advancement within the U.S. and internationally
• Your Impact as an Import Operations Specialist

We’re seeking a highly organized, analytical professional to manage full-cycle import operations from A–Z in our growing Detroit HQ office. This role goes beyond entries—you’ll own the entire shipment lifecycle, coordinating with overseas agents, carriers, and customers to ensure seamless import clearance and delivery via air and ocean freight. You’ll be a key contributor in helping build and grow a small but expanding team, making this an excellent opportunity for someone who enjoys responsibility, autonomy, and future leadership potential.

Top Responsibilities

• Prepare and submit all import documentation in compliance with U.S. Customs and Border Protection (CBP) regulations
• Handle full-service import operations from routing and quoting through clearance and final delivery
• Manage classification, ISF, OGA, RLF, and customs entry processing for general commodities
• Ensure compliance with FMC, C-TPAT, and company procedures
• Coordinate freight movements with overseas agents, steamship lines, airlines, truckers, co-loaders, and customers
• Prepare quotations for overseas agents and customers
• Maintain accurate files, documentation, and shipment records
• Communicate effectively with the remote corporate office and internal teams
• Assist with training, cross-training, and supervising team members as the branch grows
• Support special projects and branch initiatives as needed
• Overtime may be required during peak periods. Some travel and training may be required.

What Sets You Apart

• 2–3 years of strong experience in classification, OGA, RLF, customs entries, and ISF processing
• Additional 2–3 years of experience in air or ocean freight forwarding, customs clearance, quoting, and invoicing
• Strong customer service mindset with excellent verbal and written communication skills
• Highly motivated and comfortable working independently in a small branch office environment
• Proven ability to troubleshoot, problem-solve, and manage multiple time-sensitive tasks
• Strong math skills and solid knowledge of domestic and international geography
• Proficiency in Microsoft Office, including Excel (training provided for O365 and SharePoint if needed)
• Ability and interest in cross-training others and stepping into a leadership role over time
• Discretion and professionalism when handling confidential documents

This role offers a clear path to advancement, with the potential to grow into a management position within the New York branch or other areas of the organization—both within the U.S. and internationally.

If you’re conscientious, detail-oriented, and take pride in delivering exceptional service in a fast-paced logistics environment, we’d love to connect. Join Emons Air & Sea and be part of our global success story.