Import/ Export Specialist II

CEVA Logistics; New York (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Import/Export Specialist II who thrives in a dynamic environment. This entry-level, full-time role involves processing shipments, managing documentation, and providing exceptional customer service. With a commitment to personal growth and innovation, the company offers a supportive culture that promotes career advancement in logistics and supply chain management. Join a team that values diversity and equal opportunity, and take the first step towards a fulfilling career in global supply chain solutions.

Benefits

PTO

401(k)

Health Insurance

Service Discounts

Qualifications

• 1-3 years of related experience in logistics.
• Proficiency in Microsoft Office and web applications.

Responsibilities

• Coordinate with customers and U.S. Customs for shipments.
• Review documentation for compliance and accuracy.

Skills

Customer Service Skills

Attention to Detail

Problem-Solving Skills

Knowledge of Logistics Regulations

Education

High School Diploma or GED

Associate's Degree

Tools

Microsoft Office

Web-Based Applications

Job description

Join to apply for the Import/ Export Specialist II role at CEVA Logistics

About CEVA Logistics

CEVA Logistics provides global supply chain solutions to connect people, products, and providers worldwide. Present in over 170 countries with more than 110,000 employees across 1,500+ sites, we are a Top 5 global 3PL. We foster a dynamic work environment that promotes personal growth, innovation, and continuous improvement.

Your Role

If you have a keen eye for detail and excellent customer service skills, this role involves processing inbound and outbound shipments, preparing, tracking, and maintaining documentation.

Responsibilities

1. Coordinate between customers, U.S. Customs, Border Protection, and other agencies to meet service commitments.
2. Provide timely customer service, updating clients on shipment status and referring complex questions to supervisors.
3. Review and process documentation for assigned accounts, ensuring system updates and compliance.
4. Obtain necessary releases, arrange deliveries, and ensure accurate invoicing.
5. Handle post-release activities like OGA release, cargo setup, and invoicing.
6. Identify issues during transactions and report to supervisors.
7. Maintain and update customer profiles and communications.
8. Manage pre-alerts to monitor freight arrivals and document receipt.

Qualifications

• High School Diploma or GED; Associate's degree preferred.
• 1-3 years related experience.
• Proficiency in Microsoft Office and web-based applications.
• Strong attention to detail and problem-solving skills.
• Ability to understand laws, regulations, and policies relevant to logistics.

What We Offer

Competitive benefits including PTO, 401(k), health insurance, and discounts on various services. We promote a culture of recognition, growth, and collaboration, supporting your professional development and personal wellbeing.

Additional Information

This entry-level, full-time role offers a pathway for career growth within CEVA, in areas such as sales or supply chain. We are committed to diversity and equal opportunity employment.