Import And Export Analyst

Makita U.S.A., Inc.; La Mirada (CA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Paid time off

Headspace subscription

Employee discounts on Makita tools

Hybrid work environment

Collaborative, innovative work culture

Job summary

Makita U.S.A., Inc. is seeking an Import/Export Specialist to coordinate international shipments, manage ISF filings, and ensure compliance across customs and trade regulations. You will support sample exports and collaborate with internal teams to maintain accurate records.

The role requires 2–4 years in supply chain, strong data entry, and ERP proficiency, in a hybrid environment based in La Mirada, CA. Travel is not expected.

Qualifications

• 2-4 years’ experience in a related supply chain field.
• Bachelor’s Degree or higher from an accredited university, or additional related work experience.
• Supply Chain or related field preferred.

Responsibilities

• Review shipping documentation for accuracy and maintain shipment records in ERP/SharePoint.
• Process sample shipments and support engineering with exports.
• Prepare export/import documentation for affiliated Makita entities.
• Submit ISF for ocean imports into the United States.

Skills

Organizational skills

Time management

HTS classifications

ACE system

ERP systems

Microsoft Excel

Power BI

Data entry

Education

Bachelor's Degree in related field

Tools

ERP systems

ACE

Excel

Power BI

Job description

At Makita USA, we believe our employees are the driving force behind our success. That’s why we offer a competitive and comprehensive benefits package to support your health, financial well-being, and professional growth. When you join Makita, you become part of a dynamic, innovative, and team-oriented culture that values hard work and dedication.

Makita is a worldwide leader in the professional power tool industry. Over the past 100 years, we have built a reputation for using the finest raw materials, the most advanced manufacturing equipment, and the most rigorous quality testing in the industry. Headquartered in La Mirada, CA, Makita U.S.A., with offices in Reno, NV, Wilmer, TX, and Flowery Branch, GA, has brought Makita's best-in-class engineering advantage to professional power tool users in America since 1970.

The Supply Chain department creates value for Makita and its customers by planning inventory to efficiently meet customer demand while maximizing the effective use of company resources. The Import/Export Specialist supports Supply Chain operations by coordinating and tracking international shipments, managing customs and export documentation, handling order management, Importer Security Filings (ISF), performing data entry, and communicating with customs brokers, carriers, customers, and internal stakeholders. This role also supports export compliance activities, including Electronic Export Information (EEI) filing processes.

Essential Job Duties:

• Review shipping documentation for accuracy and maintain shipment records using Makita's ERP system and SharePoint.
• Receive, process, and manage sample shipments in a warehouse environment; support engineering and product development teams with sample order fulfillment and exports.
• Review and process export orders for affiliated Makita companies and prepare required export documentation.
• Submit Importer Security Filings (ISF) for ocean imports into the United States.
• Track and monitor inbound shipments, providing shipment status updates, supporting accurate arrival information within Makita's ERP system.
• Prepare Section 232 and Partner Government Agency (PGA) declaration data to support customs entry processing.
• Review HTS classifications, customs entry documentation, and import/export regulatory requirements to support accurate customs processing and trade compliance.
• Assist with Electronic Export Information (EEI) filing activities and export compliance requirements.
• Monitor courier and customs clearance exceptions and coordinate resolution with brokers, carriers, and internal stakeholders.
• Review, audit, and process freight and customs brokerage invoices; investigate and resolve billing discrepancies.
• Extract, compile, and distribute trade compliance reports using the Automated Commercial Environment (ACE) system.
• Maintain accurate shipment, customs, and compliance records in accordance with company procedures.
• Communicate effectively with customs brokers, freight forwarders, carriers, customers, and internal departments to support timely shipment processing.

Other Duties:

Please note that this job description does not contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Assist with Customs entry review activities and maintain import/export records in accordance with CBP and company recordkeeping requirements. Support other supply chains, logistics, trade compliance, and special project activities as assigned. Cross-training opportunities may include additional supply chain, logistics, and trade compliance functions as business needs require.

Skills Required:

• Strong organizational and time management skills.
• Experience reviewing HTS classifications and Customs entry data.
• Knowledge of the U.S. Customs Automated Commercial Environment (ACE) system.
• Detail-oriented with excellent data entry and record-keeping ability.
• Strong written and oral communication skills.
• Experience using ERP systems.
• Initiative-taker who takes pride in their performance and its impact on the company’s success.
• Able to use Microsoft Office 365 products, including extensive use of Microsoft Teams and Excel. Including use of pivot tables, lookups, and other formulas. Experience with VBA or Power BI a plus.

Education and/or Experience Desired:

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this role.

• 2-4 years’ experience in a related supply chain field.
• Bachelor’s Degree or higher from an accredited university, or additional related work experience.
• Supply Chain or related field preferred.

Supervisory Responsibility:

This position does not have direct supervisory responsibilities.

This position works in a hybrid environment and must use software and tools to communicate with others while working remotely. The work is fast-paced, focused on continuous improvement and continuous learning while operating under high demand/volume. This role routinely uses standard office equipment such as computers, phones, and photocopiers, etc.

Travel:

Travel is not expected for this position.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Required to use hands to touch, handle or feel; reach with hands and arms; and talk or hear.
• Required to occasionally stand; walk; and stoop, bend or reach above head.
• Required to regularly sit for extended periods of time.
• May be required to occasionally lift, push, or pull up to 30 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Able to ascend and descend stairs.
• Continuously reach out to sort miscellaneous items.
• Physically & mentally able to work in an environment that may be subject to strict deadlines and multiple projects.
• May be subject to overtime as required.

Our Benefits Include:

• Medical, Dental, and Vision insurance options after 30 days of employment
• Flexible spending accounts (FSA) & Health Savings Accounts (HSA)
• Employee assistance program (EAP) for mental health and well-being
• Paid subscription to Headspace and 5 other members of your choice
• Competitive pay & performance-based incentives
• 401(k) retirement plan with company match
• Basic Term Life insurance is 100% company paid
• Long-term Disability Coverage 100% company paid
• Disability Coverage
• Voluntary Coverage: Critical illness, accidental, hospital indemnity, whole life, and supplemental life plans.
• Paid time off (vacation, sick leave, and 13 paid holidays)
• Employee discounts on Makita tools and accessories - because we know you love quality tools!
• Internal promotion opportunities
• Collaborative, innovative work environment

Join Makita USA and power up your career with a company that values innovation, teamwork, and excellence!

Disclaimer:

This description is based on management's assessment of the requirements and functions of the job as of the date this description was prepared. It is a general guideline for managers and employees, but it does not intended to be an exhaustive list of all of the elements of the job. Management reserves the right to modify the description at any time or to vary the duties and responsibilities of the job on a temporary or indefinite basis to meet production, scheduling, or staffing needs.

Equal Opportunity Statement:

The Company is an equal opportunity employer and makes employment decisions based on merit. Company policy prohibits discrimination based on race, color, creed, sex, religion, marital status, age, gender, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, veteran status, military service, pregnancy, childbirth or related medical condition, genetic information, medical (including genetic characteristics or cancer diagnosis), actual or perceived sexual orientation, or any consideration protected by federal, state or local laws. All such discrimination is prohibited. Additionally, the Company will provide registered domestic partners with all rights and benefits as required by Law. The Genetic Information Nondiscrimination Act of 2008 (GINA) prohibits employers from requesting or requiring genetic information of an individual or a family member of the individual. The Company is committed to complying with all applicable laws and providing equal employment opportunities