Implementation Supervisor

Chickasaw Nation Industries, Inc.; United States; Remote; USD 94,000 - 135,000; Full time

Benefits offered by this job

Medical - Dental – Vision

Life Insurance

Short-Term Disability

Long-Term Disability

401(K) Immediate Vesting

Professional Development Assistance

Legal Aid Assistance Program

Family Planning / Fertility Assistance

Personal Time Off

Federal Holidays Observed

Job summary

The Implementation Supervisor at Chickasaw Nation Industries, Inc. oversees the planning, coordination, and execution of implementation activities to ensure successful deployment of projects, systems, or services.

The role supervises the implementation team, monitors progress, resolves issues, and supports stakeholder communication to meet quality and schedule requirements. The company serves as a federal contractor and holding company with diverse business lines.

Qualifications

• Ability to communicate effectively with technical and non‑technical stakeholders.
• Identify risks, track issues, and support corrective actions.
• Supervise implementation team members and coordinate resources.

Responsibilities

• Oversees daily implementation activities and provides direction to team members.
• Leads AI adoption efforts in healthcare, including readiness assessments and workflow analyses.
• Coordinates schedules, resources, tasks, and deliverables to ensure successful project execution.
• Monitors timelines, milestones, risks, and dependencies to meet implementation objectives.
• Serves as primary contact for internal teams, customers, and vendors.
• Reviews implementation plans and develops workflows, procedures, and documentation.
• Identifies and escalates issues and supports timely resolution.

Skills

Stakeholder communication

Team leadership

Risk tracking

Project coordination

Education

Bachelor's degree

Equivalent combination of education/experience

Job description

The Implementation Supervisor oversees the planning, coordination, and execution of implementation activities to ensure projects, systems, processes, or services are deployed successfully. Supervises implementation team members, monitors project progress, resolves issues, supports stakeholder communication. Ensures implementation efforts meet quality, schedule, and operational requirements.

Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Business Services, Health, Infrastructure and Engineering, Mission Optimization, Technology and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.

As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.

ESSENTIAL REQUIREMENTS

• Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment and property.
• Ability to identify risks, track issues, and support corrective actions.
• Ability to communicate effectively with technical and non-technical stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential Duties and responsibilities include the following. Other duties may be assigned.

• Oversees daily implementation activities and provides direction to team members.
• Leads AI adoption efforts in healthcare, including readiness assessments and workflow analyses.
• Evaluates real‑world outcomes and stakeholder experiences to create practical resources and playbooks.
• Coordinates schedules, resources, tasks, and deliverables to ensure successful project execution.
• Monitors timelines, milestones, risks, and dependencies to meet implementation objectives.
• Serves as a primary point of contact for internal teams, customers, and vendors.
• Reviews implementation plans and supports development of workflows, procedures, and documentation.
• Identifies and escalates implementation issues and supports timely resolution.
• Tracks progress and prepares clear status updates for leadership and stakeholders.
• Ensures implementation complies with standards, contract requirements, and best practices.
• Supports testing, training, change management, and transition activities.
• Provides coaching, guidance, and performance feedback to assigned staff.
• Assists with workload planning, task assignments, and prioritization.
• Maintains accurate records and documentation, including lessons learned.
• Collaborates with cross‑functional teams to ensure operational readiness and smooth handoff.
• Recommends process improvements to enhance efficiency, quality, and customer satisfaction.

EDUCATION AND EXPERIENCE

Bachelor's degree and a minimum of twelve (12) years relevant experience, or equivalent combination of education/experience.

PHYSICAL DEMANDS

Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

EOE including Disability/Vet

The estimated pay range for this role is $94,200 to $135,000, with the final offer contingent on location, skillset, and experience.

CNI offers a comprehensive benefits package that includes:

• Medical
• Vision
• 401(k)
• Family Planning/Fertility Assistance
• STD/LTD/Basic Life/AD&D
• Legal-Aid Program
• Employee Assistance Program (EAP)
• Training and Development Opportunities