Implementation Specialist - Talent & HR

AptaChem Consulting LLC; Town of Pittsford (NY); Sur place; USD 46 000 - 58 000; Plein temps

Résumé du poste

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, seeking an HR Consultant I for the Rochester, NY office. This role evaluates client needs and configures HR applications, including data conversion, onboarding, and self-service portal setup to support performance management.

You will manage client communications, coordinate with Paylocity teams, and guide customers through the implementation lifecycle.

Qualifications

• Bachelor’s degree in HR or related field preferred.
• Customer service or client interfacing experience preferred.
• Willingness to perform a wide range of tasks under supervision.
• Strong interpersonal communication, writing and organizational skills.
• Ability to handle confidential information with sensitivity.
• Solid understanding of Microsoft Office Suite and Excel.
• SHRM certification preferred.

Responsabilités

• Help clients with simple HR product setups and project management within Paylocity.
• Provide industry-leading customer service.
• Conduct an introduction call to verify contracted HR products, understand client priorities and craft a suggested implementation timeline.
• Conduct an alignment call to answer HR product questions and collect data requirements.
• Work with clients day-to-day during the implementation process.
• Research and provide guidance on HR policies interpretation.
• Coordinate between the client and multiple Paylocity departments to ensure full tool usage.
• Some travel up to 5% may be required.
• Other duties as assigned.

Connaissances

Interpersonal communication

Writing

Organizational skills

Confidential information handling

Microsoft Office

Excel

Formation

Bachelor's degree in human resources or related fields

SHRM certification

Outils

Paylocity HR platform

Microsoft Excel

MS Office Suite

Description du poste

Description

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

Job Type

Full-time

Description

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

In-Office:

This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Position Overview

The HR Consultant I is responsible for evaluating and defining a client’s needs while consulting in the configuration of our HR applications to meet their needs. This includes but is not limited to converting HR data, providing consultation on the implementation of performance management, onboarding and coordinating the use of our self-service portal.

Primary Responsibilities

The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Help clients with simple setups strategically integrate the full suite of HR products and solutions within our Paylocity application through the use of effective project management coupled with a consultative HR approach.
• Provide industry leading customer service.
• Conduct an introduction call to verify contracted HR products, understand client priorities and craft a suggested timeline for the implementation of all HR products.
• Conduct an alignment call to answer HR product specific questions, collect HR data and configuration requirements.
• Work directly with clients to assist in the day-to-day functions supporting our HR solutions throughout the implementation process.
• Research and provide guidance in the interpretation of human resource policies
• Coordinate internally between the client and multiple Paylocity departments to ensure clients have every tool needed to use our HR products to their fullest extent.
• Some travel up to 5% required.
• Other duties as assigned.

Education And Experience

• Bachelor’s degree in human resources or related fields preferred
• Previous customer service or client interfacing role preferred
• Willingness to perform a full range of tasks and projects under supervision
• Strong interpersonal communication, writing and organizational skills
• Ability to handle confidential information with sensitivity
• Solid understanding of Microsoft Office Suite and Excel
• SHRM certification preferred

Physical Requirements

• Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
• Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Paylocity is an equal-opportunity employer.

Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact [e-mail]. This email address is exclusively designated for such requests, aligning with federal and state disability laws.

The base pay range for this position is $45,900- $58,000.00 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location.