Implementation Specialist, Payroll IM

Rippling; San Francisco (CA); On-site; USD 58,000 - 92,000; Full time

Benefits offered by this job

Benefits

Equity

Job summary

Rippling is seeking a Product Specialist, Payroll, to join our Payroll Implementation team and partner with US and global customers. You will understand client HR/Finance requirements and guide them through GL, Taxes, Job Codes, and Time & Attendance within Rippling.

You’ll become the payroll expert for clients and internal colleagues within 60 days, helping launch country-specific payrolls, building training resources, and improving the customer experience.

Qualifications

• A passion and curiosity for all things related to Payroll and GL.
• 4+ years of experience in payroll implementation; strong understanding of Payroll, GL, Taxes, Job Codes, and Time Policies.
• Strong project management and organizational skills: High attention to detail with excellent time management skills.
• Ability to manage client relationships: Strong communication and presentation skills.
• Self-starter with a bias towards action, energized by a fast-paced environment and excited to build.

Responsibilities

• Become a payroll expert and go-to resource for clients within 30 days and SMEs within 60 days.
• Understand client’s current Payroll and Accounting setup to guide Payroll, GL, and Time policies.
• Guide client through Payroll and GL setup and related Time policies and Job Codes as applicable.
• Work with the Implementation Manager to ensure the client is set up for success.
• Partner with Implementation and Product teams to evolve our process and product.
• Develop and document Payroll implementation processes and best practices.
• Support new payroll-adjacent product launches and new country launches.

Skills

Payroll implementation

Project management

Client communication

Attention to detail

Self-starter

Job description

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third‑party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About The Role

This is an exciting opportunity to be a foundational member of Rippling’s Payroll Implementation team! As a Product Specialist, Payroll, you will partner with our largest customers (US and Global) and see complex/unique situations. You will work with our customer’s HR and Finance departments to understand their requirements and guide them through GL, Taxes, Job Codes, Time & Attendance. You will also be the internal go-to for all things related to Rippling Payroll. This could include supporting new product/country launches, building internal training resources, and leading Office Hours. The Payroll implementation team at Rippling is growing. This role offers a unique opportunity to not only work with our largest customers but also work cross‑functionally to improve our product, enablement and customer experience.

What You Will Do

• Become an expert on Rippling’s Payroll products - You’ll be a go-to resource for our clients within 30 days and a Payroll subject matter expert for your Rippling colleagues within 60 days.
• Be a trusted implementation partner to our clients:
  • You’ll need to understand the client’s current Payroll and Accounting set up.
  • You’ll need to guide the customer through their Payroll and GL set up as well as related Time policies and Job Codes set up where applicable.
  • You’ll work closely with the Implementation Manager to ensure the client is set up for success.
• Partner with our Implementation and Product teams to evolve our process and product
• Develop and document Payroll implementation processes and best practices.
• Support new payroll‑adjacent product launches and new country launches.

What You Will Need

• A passion and curiosity for all things related to Payroll and GL.
• 4+ years of experience in payroll implementation. This role requires a strong understanding of the below:
  • Payroll, GL, Taxes, Job Codes, and Time Policies
• Strong project management and organizational skills: High attention to detail with excellent time management skills.
• Ability to manage client relationships: Strong communication and presentation skills
• Self-starter with a bias towards action, energized by a fast‑paced environment and excited to build.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [e-mail].

Rippling highly values having employees working in‑office to foster a collaborative work environment and company culture. For office‑based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

The pay range for this role is:

58,320 - 92,000 USD per year(US Tier 2)

55,080 - 87,000 USD per year(US Tier 3)