Implementation Specialist, Jonas Club - Remote USA-1

EWS Group; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in the software industry seeks an Implementation Specialist for their remote team. The role involves training clients on their software, building relationships, and consulting on best practices. Ideal candidates will have a degree in accounting and strong communication skills. This position offers opportunities for professional development and a dynamic work environment.

Benefits

Customer Service Excellence Celebration Weeks

Departmental Outings

Company Holiday Parties

Private On-Site Staff Fitness Facility

Beach Volleyball Courts

Staff Fitness Challenges

Qualifications

• Experience in the Private Club industry is considered highly desirable.
• Practical experience in finance/accounting/bookkeeping roles is considered highly desirable.

Responsibilities

• Train the Jonas Club software remotely, delivering quality results.
• Build and maintain Client relations; understanding and motivating clients.
• Consult with clients and review their current work process.

Skills

Communication

Organization

Time Management

Education

College or University Degree in Accounting

Tools

Jonas Club Management Software

Job description

Implementation Specialist, Jonas Club - Remote USA-1 page is loaded

Implementation Specialist, Jonas Club - Remote USA-1

Apply locations Remote - USA time type Full time posted on Posted 3 Days Ago job requisition id R45282

Job Details:

If you are looking for a fast paced environment building something that millions of people use and care about then you’ll fit in with the professional services team at Jonas Club Software. Our goal is to deliver high quality software that meets real world needs and exceeds our customers’ expectations.

The ideal candidate will be self-motivated, independent, customer focused with the ability to set priorities. The candidate will also be a strong communicator, one who listens, and has patience and composure when dealing with clients and collaboration with colleagues in all areas of our business including software development, professional services, customer support, and sales to help ensure our Client’s needs are being fulfilled.

JOB RESPONSIBILITIES:

• Train the Jonas Club software remotely, delivering quality results
• Build and maintain Client relations; understanding and motivating clients through integrity and trust
• Consult with clients and review their current work process to assess their needs
• Facilitate the preparation of any software customization specifications and follow up to ensure client acceptance
• Assist clients to create and meet milestones while continuing to monitor project budgeted hours
• Discuss requirements and explain functionality to both technical and non-technical individuals or groups

JOB QUALIFICATIONS:

• College or University Degree in accounting, or equivalent professional experience
• Experience in the Private Club industry is considered highly desirable
• Practical experience in finance/accounting/bookkeeping type roles is considered highly desirable
• Effective verbal and written communication skills
• Excellent organizational skills and time management
• Knowledge of Jonas Club Management Software is considered an asset
• Must be willing to travel 85% of the time ** (Post-COVID)

Business Unit:

Jonas Club USA

Scheduled Weekly Hours:

40

Number of Openings Available:

1

Worker Type:

Regular

More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.

Is This You ?

About Us

Jonas Club Software provides innovative, industry leading solutions for the club business.

That’s what we do, but how we do it is what matters. Every interaction we have with a client is crucial to their overall experience. These interactions include sales calls, training sessions, support processes, and even the client experience when using our products. To put it simply, in order for us to deliver great client interactions, we need the best people all working together to deliver the ultimate in client experience. This is why we work so hard to find the right people to join our team .

Before you apply for an opening with Jonas Club Software, here are a few things that you should know:

We’re here for the long term:

• Jonas Club Software is a subsidiary of Constellation Software Inc. which is publicly traded on the Toronto Stock Exchange (TSX: CSU). This ensures our financial stability, and gives us the ability to focus on long term objectives.
• We’re the largest provider of software, communication and service solutions to the club industry, and every year we acquire new clients and deliver innovative solutions.

We love employee success:

• Internal growth is a strong focus within our business. We hire the best, and want to see them succeed. That’s why we love to promote from within, and offer multiple professional development initiatives for our employees.

We believe in having fun:

• Customer Service Excellence Celebration Weeks
• Departmental Outings
• Company Holiday Parties
• Private On-Site Staff Fitness Facility
• Beach Volleyball Courts
• Staff Fitness Challenges
• Much More

Jonas Club is an Equal Opportunity Employer.

If you needaccommodationfor a disability at any stage of the application process or want more information on our accommodation policies, contact recruitment at [e-mail] or 905-470-4600

Jonas Club is part of a CSI group of companies.