Implementation Specialist II

Jobs via Dice; Cedar Rapids (IA); On-site; USD 58,000 - 64,000; Full time

Job summary

A leading organization seeks an Implementation Specialist II to ensure optimal performance of medical equipment and IT/Networking components. This role involves proactive maintenance, technical troubleshooting, and customer engagement, contributing directly to patient care in a fast-paced environment. Candidates should possess strong communication skills and relevant experience in healthcare technology management.

Benefits

Health insurance including medical, dental, and vision plans

Employer contributions to health plans

401K

Short-term disability

Life insurance

Qualifications

• High School Diploma with 3-4 years relevant experience or an Associate's Degree.
• Valid driver’s license.

Responsibilities

• Execute scheduled preventative maintenance on medical devices.
• Perform inspections, installations, calibrations, and repairs.
• Travel to customer locations for on-site service.

Skills

Interpersonal skills

Communication skills

Analytical skills

Problem-solving skills

Attention to detail

Education

High School Diploma

Associate's Degree

Tools

Microsoft Office

Job description

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Job Summary:

Are you a highly motivated and skilled technician with a passion for ensuring the optimal performance of vital medical equipment and IT/Networking components? Do you thrive in a fast-paced environment where your expertise directly contributes to patient care? If so, we have an exciting opportunity for you to join a leading organization.

In this pivotal role, you will be at the forefront of healthcare technology management, providing maintenance and support for medical devices and IT/Networking platforms. You will leverage your technical skills to ensure equipment reliability, contributing to seamless healthcare operations.

Benefits:

• Health insurance, including medical, dental, and vision plans, often with employer contributions

Location:

Cedar Rapids, Iowa

Job Type:

Permanent

Salary:

$58,000 - 64,000 per year

Work Hours:

8am to 5pm

Education:

Associates degree

Responsibilities:

1. Proactive Maintenance & Reliability: Execute scheduled preventative maintenance on medical devices such as infusion pumps, centrifuges, and patient support equipment according to guidelines.
2. Technical Expertise & Troubleshooting: Perform inspections, installations, calibrations, and repairs, diagnosing and resolving technical issues.
3. Knowledge Building & Best Practices: Contribute to developing a knowledge base for medical devices to improve team efficiency.
4. Compliance & Safety: Follow recall and alert procedures, document activities in CMMS, and maintain a safe work environment.
5. Customer Engagement & Collaboration: Travel to customer locations for on-site service, build relationships, and ensure client satisfaction.
6. Manage deployment of network and communications equipment, including configuration and troubleshooting.
7. Use PCNS tools for documentation and communication with project teams and clients.
8. Assist in planning deployment or upgrade activities in collaboration with project management.
9. Implement new technology per design documents, maintaining professionalism and communication.
10. Participate in wireless network deployments, LAN implementations, and VoIP migrations.

Qualifications:

• High School Diploma with 3-4 years relevant experience or an Associate's Degree.
• Valid driver’s license.

Skills:

Excellent interpersonal and communication skills, proficiency in Microsoft Office, analytical and problem-solving skills, and attention to detail.

Additional Information:

Equal Opportunity Employer. Reasonable accommodations available upon request. Compensation depends on education, experience, location, and certifications. Benefits include medical, dental, vision, AD&D, life insurance, short-term disability, and 401K. Posting open for 30 days.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Software Development