Implementation Specialist

MOGEL; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An EdTech company is seeking a dedicated Implementation Specialist to onboard and train K–12 educational partners. This remote role requires strong communication and organizational skills, along with a Bachelor's degree and significant experience in education. The ideal candidate will manage multiple accounts and deliver training sessions effectively while traveling up to 40% of the time. Knowledge of tools like Salesforce is essential.

Qualifications

• 5+ years of experience in grades 6–12 education (classroom or administrative).
• Knowledge of current educational standards and effective teaching practices.
• Experience leading professional development or product training.
• Ability to manage multiple accounts, projects, and tasks simultaneously.
• Willingness to travel within the USA (up to 40%).

Responsibilities

• Oversee implementation and management of account needs for all accounts.
• Utilize Salesforce to track account data, including sales opportunities.
• Design and deliver engaging product training and sales presentations.
• Build relationships with districts, administrators, and teachers.
• Provide technical support and troubleshoot customer issues.

Skills

Communication

Organization

Public speaking

Problem-solving

Education expertise

Remote working

Education

Bachelor’s degree

Tools

Salesforce

Google Workspace

Microsoft Office Suite

Zoom

Slack

Job description

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Location - In this US-based position your location will be remote. To be considered you must reside within 50 miles of one of the following airports: Kansas City International (MCI), Denver International Airport

(DEN) and/or Seattle-Tacoma International (SEA).

Our client, a mission-driven EdTech company, is seeking a dedicated and skilled Implementation Specialist to ensure the seamless onboarding, training, and long-term success of K–12 educational partners. This role blends education expertise, technology skills, and relationship management to make a lasting impact on teaching and learning nationwide.

Responsibilities

• Oversee implementation and management of account needs for all accounts within your assigned region.
• Provide support for accounts nationwide as needed.
• Utilize Salesforce to track all account data, including sales opportunities, contacts, communication, and training.
• Design and deliver engaging product training, sales presentations, and professional development sessions, both in-person and virtually.
• Build strong relationships with districts, school administrators, and teachers to ensure program success.
• Collaborate with internal teams and partners to support training and account needs.
• Provide technical support and troubleshoot customer issues.
• Lead online live chat and public webinars for customers and prospects nationwide.
• Maintain a flexible schedule to accommodate customer training, travel, and presentations.
• Manage the customer journey from onboarding through renewal.
• Contribute to team projects such as webinars, training materials, and collateral development.
• Perform other duties as assigned.
  
  

Qualification

Required:

To Excel In This Role, You Should Have

• Bachelor’s degree or higher and at least 5 years of experience in grades 6–12 education (classroom or administrative), or equivalent education and experience.
• Knowledge of current educational standards and effective teaching practices.
• Experience leading professional development or product training.
• Familiarity with web-based tools such as Salesforce, Slack, Zoom, etc.
• Strong proficiency in Google Workspace and Microsoft Office Suite.
• Excellent skills in communication, organization, public speaking, and problem-solving.
• Ability to manage multiple accounts, projects, and tasks simultaneously.
• Experience working remotely and independently.
• Willingness and ability to travel within the USA for training, presentations, and customer meetings (up to 40% of the time).
  
  

Equal Opportunity Statement

Equal Opportunity Employer

MOGEL and our clients are committed to providing equal employment opportunities to all employees and applicants. Employment decisions are based on job-related criteria and made without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We value and celebrate diversity and are committed to creating an inclusive environment for all employee

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Staffing and Recruiting

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