Implementation Specialist

10000 FactSet Research Systems Inc.; Chicago (IL); Híbrido; USD 90.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, life, and disability insurance

Retirement savings plans

Employee stock purchase program

Paid time off for holidays and family

Descripción de la vacante

FactSet is seeking an Implementation Specialist to deploy our products by delivering high-value projects and engagements. You will ensure data integration, configure modules, build reports, train clients, and support users throughout the implementation process.

You will interact with sophisticated users, understand investment principles, and identify growth opportunities during implementation. Travel may be required, and the environment is hybrid.

Formación

• Bachelor’s degree or equivalent experience in a related field.
• At least 2+ years working with FactSet’s Analytics tools.
• Strong technical background and ability to write complex screening codes.

Responsabilidades

• Produce client-facing communication with project manager coordination.
• Build and manage implementation scope and effort estimates.
• Provide product guidance on solutioning based on customer needs.
• Create user workflow and report specifications for integration staff.
• Develop understanding of the Analytics suite’s technical aspects.
• Implement deployments to improve user experience and enable sales opportunities.

Conocimientos

Screening codes

Analytics tools

Technical proficiency

Educación

Bachelor’s degree in Economics, Business, CS, or related field

Herramientas

FactSet Analytics tools

Descripción del empleo

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

The Implementation Specialist

The Implementation Specialist is a subject matter expert in FactSet’s products, tasked with deploying FactSet’s products by delivering on high-value projects and engagements. Implementation Specialist’s primary focus is on ensuring that FactSet’s clients are properly set up to get the most value out of their FactSet subscriptions. They are responsible for ensuring data integration and quality, configuring modules within FactSet, building end‑user reports and interfaces, training our clients, and supporting users during the implementation process. All work done by Implementation Specialists is project-based and may include implementations, solutions optimization, and other time and knowledge-intensive projects. Implementation Specialists may be utilized on larger and more complex engagements and may serve as mentors for more junior members of the team.

What You’ll Do

• Produce client‑facing communication in coordination with the implementation project manager
• Build and manage implementation scope and effort estimates
• Providing product (functional and technical) guidance on the solutioning of processes based on customer needs
• Create user workflow specifications, custom report specifications, establish priority and direction to technical integration staff on client requirements
• Develop a comprehensive understanding of the technical aspects of the Analytics suite
• Implement new and enhance existing deployments to create a better user experience and further enable sales opportunities
• Effectively communicate with our most sophisticated users via a strong understanding of investment principles and their application in the industry
• Identify growth strategies by outlining client organizational structures and uncovering additional opportunities during the implementation process
• Study client workflows and partner with Product Development and Engineering to enhance FactSet’s products
• Provide user training and support the development of training programs
• Facilitate the transition from the implementation phase to support

What We’re Looking For

• Bachelor’s degree in Economics, Business, Computer Science, or a related field or equivalent experience.
• At least 2+ years of experience working with FactSet’s Analytics tools.
• Strong technical background.
• Proven technical proficiency particularly in writing complex screening codes.
• Understanding of how clients use FactSet Analytics and Performance Solutions products.
• CFA, CIPM, CAPM, FRM, MBA, or other industry certifications preferred
• Extremely detail-oriented with the ability to see the big picture.
• Enthusiastic with a keen sense of initiative and a desire to take ownership.
• Willingness to travel.

Locations

Austin, TX, Boston, MA, New York, NY, Norwalk, CT, Chicago, IL, San Francisco, CA, Los Angeles and Toronto CAD

Working Environment

Hybrid

What’s In It For You

• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
• Career progression planning with dedicated time each month for learning and development.
• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.

Salary

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications. The budgeted salary range for this position in the state of California, Connecticut, and New York is $92,000-$100,000. The budgeted amount range for this position in Toronto is $92000 -$100,000 CAD. Please note: the salary range may differ in other locations or countries.

Company Overview

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy‑side and sell‑side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next‑generation workflow solutions, and client‑centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner.

Diversity & Inclusion

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, protected veteran status or other characteristics protected by law.

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