Implementation Senior Manager- Clinical Intelligence

Reveleer; United States; On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental, and Vision benefits

401(k) with company match

Paid Time Off (PTO) plan

Job summary

Reveleer is hiring a Senior Manager, Implementation - Clinical Intelligence. This remote role leads complex EMR implementations, coordinating across Sales, Customer Success, Engineering and Product to ensure successful go-lives.

You will own project timelines, kickoff meetings, and risk management while translating customer needs into actionable specs for the product team. With deep experience in FHIR/HL7 and RESTful APIs, you’ll manage multiple concurrent deployments, drive improvements, and

Qualifications

• Structured operator who can manage complex multi-workstream projects across Sales, Customer Success, Engineering and more.
• Own customer relationships during high-stakes go-lives and communicate progress and setbacks clearly.
• Translate ambiguous, sales-stage information and technical requirements into actionable implementation plans.
• Fluent with EHR integration tech: FHIR, HL7, RESTful APIs and real-time troubleshooting.
• Experience managing several concurrent EMR implementations without losing detail.

Responsibilities

• Partner with sales and solution architect to understand EMR environments before signing.
• Own the customer implementation timeline, sequencing dependencies and go-live date.
• Lead kickoff meeting with customers and set engagement cadence.
• Serve as primary contact for implementation status and escalate risks.
• Translate customer requirements into clear product team specs.
• Guide EHR integration workflows across Epic, Cerner, athenahealth and third-party platforms.
• Coordinate with engineering and data governance on data flows.
• Manage HIE DoA process with prospects for data connectivity before go-live.
• Track prospects in near-signing stage to plan integration efforts.
• Maintain a forward view of upcoming implementations and surface capacity risks.
• Monitor implementation performance and customer satisfaction.
• Drive continuous improvement of processes and internal documentation.

Skills

EMR integration

FHIR

HL7

RESTful APIs

Project management

Cross-functional leadership

Communication

Tools

Smartsheet

Asana

Jira

Job description

Senior Manager, Implementation - Clinical Intelligence

Remote

About Reveleer

Reveleer delivers a unified platform spanning risk adjustment, quality improvement, clinical intelligence, and member management for health plans and provider organizations navigating the complexity of value-based care. Trusted by 80+ customer organizations nationwide, the platform integrates data, analytics, and intelligent workflow automation into one governed system designed to support traceable documentation across diagnoses, quality measures, and submissions. With regulatory expertise and transparent, human-in-the-loop AI at its core, Reveleer supports organizations working to advance care quality, strengthen documentation integrity, and sustain the operational readiness needed to navigate audits with confidence.

If you're:

• A structured operator who can build, sequence, and hold together a complex project timeline across multiple workstreams and stakeholders, including Sales, Customer Success, Engineering, Product, Data Governance, and Clinical Operations


• Comfortable owning the customer relationship during high-stakes go-lives, and confident communicating both progress and setbacks


• Skilled at translating ambiguous, sales-stage information and technical requirements into a clear, actionable implementation plan


• Fluent in the technical side of EHR integration, including FHIR, HL7, and RESTful APIs, and comfortable troubleshooting issues in real time


• Energized by managing several concurrent EMR implementations at once, without losing sight of the details on any one of them


• A proactive communicator who flags risk early and holds people accountable, internally and with the customer

Then you'll thrive in this role!

Here's what you'll do:

• Partner with sales and the solution architect throughout the pre-sale process to fully understand each prospect's EMR environment, workflows, and requirements before the contract is signed


• Own the customer implementation, building the project timeline after signature, sequencing dependencies, and establishing a firm go-live date as the engagement progresses


• Secure and lead the kickoff meeting with each customer, setting expectations and establishing the working cadence for the engagement


• Serve as the primary point of contact on implementation status, proactively communicating progress and escalating timeline risk internally to leadership and externally to the customer


• Translate requirements gathered from recently signed customers into clear specifications for the product team, so nothing is lost in the handoff from sales


• Guide EHR integration workflows, including FHIR and custom API implementations, across major EHR systems such as Epic, Cerner, and athenahealth, as well as third party integration platforms


• Partner with engineering and data governance to validate data flows and ensure configurations align with customer workflows


• Manage the Health Information Exchange (HIE) Delegation of Authority (DoA) process with prospects, coordinating the agreements and approvals needed to enable data connectivity ahead of go-live


• Partner with sales and the solution architect to track every prospect in a close-to-signing stage, maintaining visibility into integration type, expected volumes, timing, workflow configurations and required development so the team can plan ahead of signature


• Maintain a shared view of upcoming and in-flight implementations, surfacing capacity constraints and risks to leadership before they affect a timeline


• Monitor and report on implementation performance, customer satisfaction, and team capacity metrics


• Own continuous improvement of implementation processes, documentation, and internal knowledge sharing

Bonus points if you:

• Have hands-on experience with user acceptance testing and software QA


• Have worked in a healthcare organization involving clinical data exchange


• Are familiar with HIE data-sharing agreements and the DOA process


• Have managed ten or more concurrent enterprise implementations at once


• Bring experience with project management tools such as Smartsheet, Asana, or Jira


• Have experience utilizing AI powered tools to improve productivity or efficiency in day-to-day work

What You'll Receive:

• Competitive salary


• Medical, Dental, and Vision benefits


• 401(k) with company match


• Paid Time Off (PTO) plan

Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

Reveleer E-Verifies all new hires.

Reveleer is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.