Implementation Project Specialist - Synergy

Arthrex, Inc.; Fort Myers (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Annual Bonus

Wellness Program

Free Onsite Clinic

Free Lunch

Tuition Reimbursement

401(k) Matching

EAP

Job summary

Arthrex, Inc. seeks an Implementation Project Specialist to manage Synergy integration software and related hardware installations. You will coordinate cross-functional teams, drive project planning, and ensure solution deployment with strong PM practices.

Experience with enterprise software deployment, network basics, and technical documentation is required. Travel up to 50% is anticipated, with comprehensive benefits and ongoing product support.

Qualifications

• Must have proven experience implementing software in enterprise environments.
• Good understanding of computer networks and systems administration.
• Ability to produce clear, thorough technical documentation.
• Strong communication of technical and project requirements to stakeholders.

Responsibilities

• Lead or oversee project execution, coordinating with team members.
• Develop and apply project schedules with supervision and client input.
• Assess scope and requirements to achieve project goals.
• Investigate, plan, communicate, and implement solutions using PM methodologies.

Skills

Software implementation

Networking basics

Technical documentation

Cross-functional collaboration

Communication skills

Education

High School Diploma

Bachelors in CS/Tech

2 years relevant experience

Formal Project Management training

Job description

Product Management - Fort Myers, FL, US, 33912

Implementation Project Specialist - Synergy

Title: Implementation Project Specialist - Synergy

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively searching for an Implementation Project Specialist to manage and resolve issues related to the Arthrex Synergy Integration software, as well as the installation and maintenance of Arthrex visualization equipment and software into designated clients. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Essential Duties and Responsibilities:

• Conduct and manage the outcome of assigned projects as either lead or as oversight of other appointed members.
• Develop and use expert knowledge to influence decision-making to advance projects or tasks.
• Develop and implement effective/strategic project schedules by working with Project Supervisor and Client.
• Provide assessment and tracking of project or client scope of work requirements for an assigned project focusing on project goals.
• Execute the investigation, planning, communication, and implementation of solutions for the project primarily through the application of technology and project management methodologies.
• Support end-user training as needed.
• Develops and maintains a productive working relationship with project sponsors and key stakeholders
• Responsible for software deployment, diagnosing, troubleshooting, and resolving hardware, software, or other network and system problems, and replacing defective components when necessary
• Configure and test computer hardware, networking, and operating system software.
• Communicating with people outside the organization, representing the organization to customers and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
• Performing day-to-day administrative tasks such as maintaining information files and processing paperwork, and/or updating DHR documents
• Travel up to 50%

Education / Experience:

• High School Diploma required
• Bachelors, Computer Science, Technical, Electrical, or Mechanical Degree preferred
• 2 years relevant experience required
• Formal Project Management training required

Skills:

• Software implementation within enterprise environments
• Computer Network and Systems Administration
• Proficiency with technical documentation
• Ability to effectively communicate technical and project requirements, including task elucidation, duration, and resource requirements
• Strong strategic thinker, excellent collaborator and communicator with careful attention to detail
• Accountability to project deliverable timing
• Ability to balance business and technical risks while remaining compliant with internal systems
• Ability to confidently lead complex, cross-functional teams independently
• Awareness of the full project life cycle execution and product maintenance
• Awareness of application integration with medical devices
• Knowledgeable of hospital protocols, PHI, and FDA guidelines preferred
• Knowledgeable with HL7 and DICOM interfaces
• Technical Training material production
• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Time Off
• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.