Implementation Project Manager (Remote)

Aprimo; United States; Remote; USD 110,000 - 130,000; Full time

Job summary

Join a forward-thinking company as an Implementation Project Manager, where you'll drive customer success through effective project management and strong client relationships. This role offers the chance to oversee multiple projects, ensuring that solutions meet client expectations while fostering a collaborative and flexible work environment. Enjoy a culture that values work-life balance and personal growth, with opportunities for career advancement and the ability to work remotely or in a hybrid setting. If you're passionate about project management and client success, this position is your gateway to making a significant impact.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(K) Plan

Paid Maternity Leave

Paid Paternity Leave

Disability Insurance

Flexible Work Schedule

Unlimited PTO

Employee Assistance Program

Qualifications

• 4-5 years of project management experience required.
• Agile and PMP certifications are essential.

Responsibilities

• Plan, schedule, and monitor services projects to meet client requirements.
• Manage client relationships and oversee multiple projects simultaneously.

Skills

Project Management

Agile Methodologies

Client Relationship Management

SaaS Implementation

Education

Bachelor’s Degree in Related Field

Tools

Project Management Software

Job description

Position Title: Implementation Project Manager

Location: Virtual, United States

Employment Type: Full-Time

Onsite, Remote/Flexible, or Hybrid: Remote/Flexible

Department: Customer Experience

Hiring Manager: VP Global Professional Services

Travel: Occasional (Up to 25%)

Benefits: Medical, dental, vision, HSA, FSA, 401(K), life insurance, parental leave, and mental health resources all beginning on first day of employment. See Benefits section below for more details.

COMPANY SUMMARY:

Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of tomorrow. Aprimo is a pioneer of the marketing resource and digital asset management space, and we deliver an innovative, industry-leading SaaS solution that changes the way companies like AT&T, National Park Foundation, Laborie, and Bank of America work, create, collaborate, and learn in order to deliver exceptional brand experiences at scale.

Aprimo helps enterprises unleash the power of their content by providing a marketing automation software and digital asset management software that manages the behind-the-scenes activities involved in marketing. Our product allows companies to manage content planning, creation and distribution all in one place, store content and media in a shared repository, and receive in-depth insights into how content performs.

Founded in 1998, Aprimo has five offices internationally, including Chicago headquarters, and offers a flexible work-from-home/remote-work policy.

Named a Leader in Digital Asset Management (DAM) and Marketing Resource Management by Forrester and winner of the 2021 Tech Cares Award for our work with Aprimo HELPS, we build on the power of our people to make an impact both in our industry and in our communities.

POSITION SUMMARY:

On a day-to-day basis, the Implementation Project Manager works to drive customer success by cultivating client relationships through strong project management leadership and project team guidance. The Project Manager will be responsible for challenging, recommending, and redirecting teams as well as client expectations as necessary for successful on-value project delivery.

WHAT YOU WILL BE RESPONSIBLE FOR:

• Responsible for planning, scheduling, monitoring, and directing services projects to ensure the Aprimo solution meets client requirements as well as expected business results
• Responsible for overseeing multiple client projects at one time
• Manage day-to-day relationship with client stakeholders and resolution of all issues
• Maintain and communicate project status to all stakeholders in reports and status meetings
• Manage client acceptance of the solution and manage client expectations in line with the agreed statement of work
• Support and manage projects from the pre-contract sales process through completion
• Acquire incremental business within the project through change control (during engagement, identify future sales opportunities)
• Oversee a project team, including Aprimo employees (onshore and offshore), partners, and contractors
• Produce & maintain project financial and status reports
• Ensure monthly billings are complete accurately and timely
• Ensure team’s time is recorded properly for costing and invoicing purposes
• Additional responsibilities and duties may be assigned as required

CANDIDATE QUALIFICATIONS & WHY YOU’RE A GREAT FIT FOR THE ROLE:

• The Essentials
• Bachelor’s degree in related field
• A minimum of 4 to 5 years of Project Management experience is required
• Agile Certification
• Project Management Professional (PMP) Certification
• Additional Successful Qualities
• Passing grade on Aprimo certification exam within the first 30 days of employment and maintain 2 certifications annually
• Ability to ensure customer success as a high priority for all projects
• Experience in the software, healthcare, or financial services industries
• Knowledge of Aprimo’s Digital Asset Management, Plan & Spend, and/or Productivity Management
• Ability to build and maintain excellent client relations
• Experience implementing SaaS platforms
• Experience in Waterfall and Agile implementation methodologies
• Ability to identify and bring together a variety of technologies & teams to deliver a product that supports operational and management objectives

APRIMO CULTURE & WHY YOU’LL LOVE WORKING HERE:

• Aprimo offers a forward-thinking, progressive and employee-first culture that is based in both collaboration and flexibility with team members who are friendly, intelligent and enthusiastic people that are committed to the product and mission here at Aprimo.
• With 5 offices worldwide and teams spread throughout the US, EMEA and Philippines, our multicultural teams work cross-departmentally and across continents and cultures towards a shared goal.
• We offer a diverse environment that promotes DEI efforts, values multiple perspectives and fresh thinking and which includes Aprimo HELPS, an employee resource group (ERG) that is dedicated to giving back to our local communities
• Through its relaxed environment, Aprimo embodies a more casual “Silicon Valley” atmosphere.
• We have a casual dress code that allows employees to express themselves as individuals and which fosters a creative and free-thinking approach to problem solving and business solutions. And it also allows us to wear hoodies and shorts during internal meetings.
• Unlimited PTO, flexible work schedules and all positions allowing for either entirely remote or hybrid working arrangements create a deeply rewarding work-life balance.
• Our unlimited PTO encourages employees to take time off to un-plug, rest, and recharge.
• With flexible work schedules, employees can attend to personal matters, such as stepping away to pick up their children from school or to get a much-needed haircut.
• In a recent internal survey, 89% of staff cited work-life balance as being one of the most rewarding aspects of working at Aprimo!
• Part of the key to our success is that team members are not only successful at collaboration and open communication, but that they are also given a great deal of autonomy and freedom in their own individual roles.
• Our culture is not a micro-managing environment – rather, employees are encouraged to be self-starters, to voice new ideas, and to exercise ownership in their individual roles.
• As such, individual team members can leave a lasting impact and footprint within the organization – in fact, our average employee tenure is 7.7 years.
• Aprimo employs a “choose your own adventure” approach to career advancement.
• Staff members are not siloed into roles and for many of our teams there is no set ladder that one needs to climb to achieve growth and promotion.
• Rather, we emphasize an organic approach to career development in which employees can and do frequently transition into newly created roles within their own teams or transition into other departments based on their interests in exploring new skills and responsibilities.
• For additional learning and development, we recently rolled out Udemy, which is an online learning platform that employees have access to and which features over 200,000 courses on a wide variety of business topics.
• Ranked #1 in AI Metadata & Search by Forrester, Aprimo sits on the cutting-edge of technology and is paving new paths forward by incorporating AI (artificial intelligence) into our product offerings.
• We offer generative AI in a secure environment built for brand safety and governance. Our AI-powered content operations platform, with industry leading digital asset management (DAM) software at its core, helps to optimize the creative process and improve the user experience with better search, recommendations, categorization and summarization.

APRIMO BENEFITS WE OFFER:

• Target Compensation: Annual base salary target of $110,000 to $130,000 depending on job related knowledge, skills, and level of experience. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills and abilities, as well as internal equity, alignment with market data, or other law.
• Bonus program that pays out quarterly
• Competitive benefits coverage that begins on the first day of employment, and includes:
• Medical benefits with low premiums and choice of two programs (PPO or High Deductible)
• Dental benefits with choice of two programs (PPO or HMO)
• Health savings account (HSA)
• Flexible spending accounts (FSA) for medical care, dependent care, and commuter/transit benefits
• 401(K) savings plan that matches the first 4% of compensation at 100%, and the next 2% at 50%
• Basic life insurance covered at 100% and twice the base salary, with additional voluntary/optional coverage available
• Disability insurance covered at 100% for 10 weeks for short term disability and covered at 50% for long term disability
• For both biological and adoptive parents, maternity leave is paid at 100% for up to twelve weeks and paternity leave is paid at 100% for six weeks
• Employee Assistance Program (EAP) that provides employees with mental health resources and therapy consulting

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Software Development, Marketing Services, and Technology, Information and Media

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

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