Implementation Project Manager

Entegrata; Chicago (IL); Remoto; USD 90.000 - 130.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical insurance

Dental insurance

Vision insurance

401(k) match

Unlimited PTO

Professional development

Remote work flexibility

Resumo da vaga

Entegrata is seeking an Implementation Project Manager to own customer onboarding from kickoff to go-live. You will manage timelines, scope, resources, and stakeholder communication, ensuring each firm goes live with a great experience.

The role requires 3–5 years of PM experience in SaaS or data, strong communication, and technical fluency with data integrations. This is a remote-friendly position with potential hybrid options in the US, reporting to the Director of Project Management.

Qualificações

• 3–5 years of project management experience delivering technical implementations, ideally in SaaS or data.
• Demonstrated ability to manage multiple concurrent projects and stakeholders.
• Working technical fluency with data, integrations, and business reporting.
• Excellent communication, organization, and risk management.
• Assertive and hands-on – unblocking issues and keeping engagements on track.

Responsabilidades

• Own the implementation project plan for each customer: scope, timeline, milestones, resources, and risks.
• Lead kickoff, status, and go-live meetings with stakeholders.
• Coordinate the technical implementation, including data integration and platform configuration.
• Manage multiple concurrent implementations and maintain schedule.
• Escalate risks and blockers early and drive momentum to go-live.

Conhecimentos

Project management

SaaS experience

Technical fluency with data & integrat

Communication & risk management

Stakeholder management

Ferramentas

Microsoft Azure

Descrição da vaga

About Entegrata

Entegrata helps law firms turn data into decision-grade insights. Founded in 2023 and headquartered in Indianapolis, we are a venture-backed SaaS company delivering a turnkey, Azure-based data lakehouse platform purpose-built for law firms. Our platform consolidates siloed legal, operational, and financial data into a single governed source of truth, with AI-powered analytics on top. Our mission is to become the data platform of choice for the top law firms in the world.

Team: Customer Experience

Location: Remote (US or Canada), or hybrid in Indianapolis

Reports to: Director of Project Management

About Entegrata

Entegrata helps law firms turn data into decision-grade insights. Founded in 2023 and headquartered in Indianapolis, we are a venture-backed SaaS company delivering a turnkey, Azure-based data lakehouse platform purpose-built for law firms. Our platform consolidates siloed legal, operational, and financial data into a single governed source of truth, with AI-powered analytics on top. Our mission is to become the data platform of choice for the top law firms in the world.

The Role

The Implementation Project Manager owns customer onboarding from kickoff to go-live. As we give implementation and project management dedicated focus, this role runs the plan: timelines, scope, resources, and stakeholder communication that get each firm live on the Entegrata platform on time and with a great experience. You keep engagements on track and coordinate the technical work while the CXM owns the broader relationship.

Key Responsibilities

• Own the implementation project plan for each customer: scope, timeline, milestones, resources, and risks.
• Run kickoff, status, and go-live meetings; keep all stakeholders aligned and informed.
• Coordinate the technical implementation, including data integration and platform configuration, across internal and firm teams.
• Manage multiple concurrent implementations and keep every engagement on schedule.
• Track and communicate status, dependencies, and risks proactively; escalat
• Hold internal teams and firm stakeholders accountable to their commitments and deadlines – following up consistently, flagging slippage early, and escalating when a dependency is at risk.
• Drive projects through execution – not just plan and monitor them. Actively removes blockers rather than waiting for them to resolve on their own, and make the calls needed to keep momentum
• Partner with the Customer Experience Manager on a clean handoff from implementation into ongoing relationship management.
• Build reusable project templates, checklists, and documentation to make implementations repeatable.

What Success Looks Like: 30-60-90 Days

First 30 Days

• Learn the platform, the implementation methodology, and the data integration process.
• Shadow active implementations and take ownership of the project plan for at least one engagement.

By 60 Days

• Independently manage multiple concurrent implementations to plan. Proactively identifying and clearing blockers before they impact go live dates.
• Introduce process improvements such as templates, checklists, and a standardized status cadence.

By 90 Days

• Deliver customers to go-live on time with high satisfaction and clean CXM handoffs.
• With the Director of Project Management, establish a repeatable implementation playbook that improves predictability and speed.

Required Qualifications

• 3-5 years of project management experience delivering technical implementations, ideally in SaaS or data.
• Demonstrated ability to manage multiple concurrent projects and stakeholders.
• Working technical fluency with data, integrations, and business reporting.
• Excellent communication, organization, and risk management.
• Assertive and hands on – comfortable holding teams accountable, unblocking issues directly and pushing back on scope creep or slipping timelines to keep engagements moving.
• Thrives in a fast-paced, high-growth environment with evolving processes.

Preferred Qualifications

• Experience implementing software at or for law firms or professional services organizations.
• PMP, Prince2, or equivalent project management credential.
• Data integration, API, or cloud deployment experience.
• Microsoft Azure familiarity.

Compensation and Benefits

Competitive salary, medical, dental, and vision insurance, 401(k) with employer match, unlimited PTO and company holidays, professional development support, and flexible remote work.

Equal Opportunity

Entegrata is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic.