Implementation Project Manager

Sas; Cary (NC); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical plans

401(k) plan

Tuition assistance

Paid holidays

Volunteer time off

Parental leave

Unlimited sick days

Childcare benefits

Job summary

SAS’s EVAAS team seeks an Implementation Project Manager to lead education analytics deployments with customers across the U.S. The role blends project leadership, client communication, and software delivery in a hybrid Cary, NC setting.

You will own project plans, manage stakeholders, ensure QA/testing, and drive on-time results while upholding SAS standards and security policies.

Qualifications

• Bachelor's degree in business, marketing, education, engineering, or CS-related field.
• 5+ years in a customer-facing project management role.
• Strong written and verbal communication.
• Experience creating templated documentation and SOPs.
• Experience with JIRA, ServiceNow and Microsoft Office.
• Full-cycle PM experience in hosted software development.
• Travel as required (≤10%).
• Equivalent combination of education, training and experience may be considered.

Responsibilities

• Manage customer expectations and large-scale projects.
• Conduct assessments and implementation activities.
• Ensure domain and administration expertise; oversee project fiscals.
• Develop, communicate and track project plans; maintain documentation.
• Resolve conflicts; oversee customer satisfaction and change management.
• Coordinate cross-functional teams and manage risk and QA/test plans.

Skills

Communication

Documentation

JIRA

ServiceNow

MS Office

Project management (software)

Travel readiness

Education

Bachelor's degree

Tools

JIRA

ServiceNow

Job description

EVAAS Implementation Project Manager – Hybrid, Cary, North Carolina

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.

If you’re looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you’ll find it here. We’re recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes,Newsweek and more.

About the job

TheEducation Visualization and Analytics Solution (EVAAS) provides educators with powerful analytics and visualizations for reflecting on practices and planning for students’ future needs and goals. Now more than ever, educators need reliable data and tools on students’ learning and future success.

The EVAAS team is a specialized division at SAS that focuses exclusively on education solutions, and we partner with state education agencies and districts across the country to support their analytic, consulting, and reporting needs. Our mission is to provide educators with information to make sound instructional choices and use resources more strategically to ensure that every student has the best chance to succeed.

You will serve as customer liaison on projects to ensure success throughout the entire customer life cycle. You will interact with clients/customers, staff, management, and applicable departments at SAS, leveraging domain and industry expertise, knowledge of the sales cycle, and the concept of business solution selling.

Your duties will include managing customer expectations; supporting large-scale projects and managing smaller-scale projects; conducting assessments and implementation activities; ensuring appropriate domain and administration expertise; assuming fiscal responsibility for projects and ensuring quality assurance and test plans are included; developing, communicating, and tracking project plans; creating and maintaining clear and accurate project documentation throughout the engagement; resolving conflicts; and overseeing customer satisfaction, change management, knowledge management, and overall engagement outcomes.

As an EVAAS Implementation Project Manager you will:

• Develop detailed project plans and requirements documentation to monitor and track project progress.


• Drive organization of all project resources and tooling to supporting each customer implementation you are responsible for.


• Provide direction and support to project team to ensure accomplishment of agreed upon goals, objectives, and deadlines.


• Report on progress of project to all stakeholders by presenting reports defining project progress, problems and solutions.


• Successfully manage relationships with the client and all stakeholders.


• Facilitating and coordinating efforts within each project across functional teams using proactive/creative management of issues.


• Ensure all applicable security policies and processes are followed to support the organization's secure software development goals.


• Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

Required qualifications

• Bachelor's degree in any business, marketing, education, engineering, or computer science-related field.


• Minimum 5 years of experience in a customer-facing project management centered role.


• Strong communication skills – both written and verbal.


• Proven experience with creating templated documentation and Standard Operating Procedures.


• Demonstrated experience with task management systems (JIRA, ServiceNow) and an expertise in Microsoft Office products.


• Proven experience with full-cycle project management of software development projects in a hosted environment.


• Travel as business requirements dictate at management discretion. (Less than 10%)


• Equivalent combination of related education, training and experience may be considered in place of the above qualifications.

Additional competencies, knowledge and skills

• Communication: Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.


• Driving Execution: Translating strategic priorities into operational reality; aligning communication, accountabilities, resource capabilities, internal processes, and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results.


• Planning and Organizing: Establishing an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines, and leveraging resources.


• Familiarity with working with data and structured databases


• Experience working with remote resources


• PMP (Project Management Professional) certification


• Experience with EVAAS and value-added (highly preferred)


• Experience as project manager in a software development environment


• Experience working directly with K12 educational institutions or departments of education

World-class benefits

Highlights include...

• Comprehensive medical, prescription, dental and vision plans.


• Medical plan options include:
  
  
  
  • PPO with low annual deductible and copays.
  
  
  • HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
  
  
  
  


• Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There’s a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!


• An industry-leading 401k plan.


• Tuition Assistance Program and programs and resources to support your development


• Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.


• Volunteer Time Off, parental leave and unlimited paid sick days.


• Generous childcare benefits for all full-time employees.

You are welcome here.

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.

Additional Information

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights.

Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.