Implementation Onsite Technician

Motorola Solutions; Salt Lake City (UT); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Incentive bonus plans

Medical, Dental, Vision benefits

401K with company match

Paid holidays

Generous PTO

Employee stock purchase plan

Paid parental & family leave

Job summary

Motorola Solutions seeks an experienced IT Deployment Specialist to install, configure, and provision software, cloud environments, and network equipment according to design documents.

You will run deployment scripts, enforce security baselines, support client sites, and travel up to 20% to local sites; occasional weekend/evening work may be required.

Qualifications

• High School diploma or equivalent in IT/Technology.
• 3 years of experience in IT/Technology environment.
• Legal authorization to work in the U.S. indefinitely.
• Employer work permit sponsorship not available.

Responsibilities

• Install, configure, and provision software applications, cloud environments, network equipment, or user endpoints based on technical documentation.
• Execute standardized deployment scripts, configure user profiles, establish access controls, and map data paths as required by the system design.
• Ensure all implementations strictly adhere to company security baselines and compliance standards.
• Excellent organizational and time management skills.
• Manage technical upkeep, provide day-to-day support of new and existing customer sites via support tickets and audits.
• Troubleshoot, prioritize, research, and document technical issues thoroughly and accurately within tickets.

Skills

Technical troubleshooting

Attention to detail

Deployment checklists

Organizational skills

Time management

Education

High school diploma or equivalent

Associate's degree in IT/Technology

Bachelor's degree in IT/Technology

Tools

Deployment scripts

Cloud environments

Network equipment

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

The Implementation Team is responsible for the physical and digital deployment, configuration, and testing of hardware, software, and cloud-based systems. Working directly from engineering designs and operational blueprints, to ensure that new technology solutions are installed accurately, securely, and with minimal disruption to the client or internal business workflows. This role requires technical troubleshooting skills, attention to detail, and the ability to execute precise deployment checklists.

Job Description

Responsibilities:

• Install, configure, and provision software applications, cloud environments, network equipment, or user endpoints based on technical documentation.
• Execute standardized deployment scripts, configure user profiles, establish access controls, and map data paths as required by the system design.
• Ensure all implementations strictly adhere to company security baselines and compliance standards.
• Excellent organizational and time management skills.
• Manage technical upkeep, provide day-to-day support of new and existing customer sites via support tickets and audits.
• Troubleshoot, prioritize, research, and document technical issues thoroughly and accurately within tickets.
• If unable to resolve an issue, escape to management team.
• Assist in refining implementation/technician processes with the goal of efficiency and accuracy.
• Travel required up to 20% (locally to customer sites).
• Occasional weekend/evening work required.

Preferred Qualifications

• Serve as the primary technical point of contact during the "go-live" window to troubleshoot immediate deployment failures or performance bottlenecks.
• Escalate complex architectural or infrastructure flaws to senior engineering teams with detailed diagnostic data.
• Provide hyper-care support to end-users or client administrators immediately following deployment to ensure a smooth transition.
• Maintain precise records of system configurations, IP allocations, software licenses, and hardware assets deployed.
• Update implementation playbooks, checklists, and runbooks based on field insights to streamline future deployments.
• The ability to multitask effectively and excel in a fast pace environment.

Target Base Salary Range

$60,000 - $70,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• High School diploma, or GED, or Associate's, or Bachelor's degree in IT, or Technology.
• 3 years of experience working in an IT, or Technology environment required.
• Legal authorization to work in the U.S. indefinitely is required.
• Employer work permit sponsorship is not available for this position.

Travel Requirements

Under 10%

Relocation

None

Position Type

Experienced Referral Payment Plan Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match 10
• Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.

If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

MOTOROLA SOLUTIONS OVERVIEW

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com.