Implementation Management

Lancesoft; Santa Fe (NM); On-site; USD 90,000 - 130,000; Full time

Job summary

Lancesoft is seeking a Field Performance Advisor to drive supplier performance, safety compliance, and operational efficiency across telecommunications construction projects. You will analyze site metrics, conduct root-cause analyses during site visits, and implement process improvements with field teams and external suppliers.

In this role you will collaborate with project management, EHS, and automation teams to standardize best practices, ensure quality, and support customer-specific

Qualifications

• Minimum of 7 years of relevant industry experience.
• Bachelor's degree preferred.
• Strong knowledge of construction processes and project execution.
• Experience with general contractors and third-party suppliers.
• Ability to review designs and provide sequencing guidance.
• Knowledge of quality standards, safety requirements, and customer processes.
• Experience with vendor contracts and financial considerations.
• Proven ability to build relationships with suppliers.
• Experience leading or influencing teams to meet objectives.
• Understanding of OSHA 30-hour certification for telecom industry.

Responsibilities

• Review site performance metrics and identify gaps.
• Conduct regular site visits and root-cause analysis.
• Develop site visit plans based on priorities.
• Collaborate with project management for site access and customer meetings.
• Identify and implement process improvements to boost efficiency.
• Work with automation teams to enhance tools.
• Support supplier business reviews with field observations.
• Ensure adherence to construction procedures, quality, safety, and customer processes.

Skills

Analytical thinking

Problem solving

Stakeholder management

Leadership

Communication

Project coordination

Regulatory compliance

Safety awareness

Root-cause analysis

Team collaboration

Education

Bachelor's degree

Tools

Power BI

Site tracking systems

Job description

Job Description: The Field Performance Advisor (FPA) is responsible for improving supplier performance, construction quality, safety compliance, and operational efficiency through regular site visits, performance analysis, and process improvement initiatives. The role involves working closely with suppliers, project management teams, and internal stakeholders to identify performance gaps, resolve on-site issues, implement best practices, and ensure compliance with construction standards and customer requirements.

Key Responsibilities

Review and analyze site performance metrics, including project cycle time, closeout package accuracy, Job Hazard Assessment (JHA) compliance, tool utilization, construction quality, and customer requirements. Identify supplier performance gaps and provide actionable feedback to suppliers and management teams. Conduct regular site visits to perform root-cause analysis, troubleshoot construction issues, and resolve safety or quality discrepancies. Develop daily and weekly site visit plans based on supplier performance, project priorities, and operational requirements. Collaborate with construction managers and project management teams to support site access, customer meetings, drawing validation, and project completion. Identify and implement process improvements to enhance construction efficiency, quality, and supplier productivity. Work with automation and operational excellence teams to improve existing tools and develop new solutions. Collaborate with field performance teams across different markets to identify recurring issues and implement standardized improvements. Collect, analyze, and report supplier performance data to evaluate process changes, pilot programs, and operational improvements. Build strong working relationships with suppliers and promote continuous improvement through regular feedback and collaboration. Ensure suppliers follow applicable construction procedures, quality standards, safety requirements, and customer-specific processes. Review and improve training materials and operational documentation to support consistent performance. Support quarterly supplier business reviews by reporting field observations, documenting corrective actions, and recommending improvement initiatives.

Required Qualifications and Experience

Minimum of 7 years of relevant industry experience. Bachelor's degree preferred. Strong knowledge of general construction processes, procedures, and project execution. Experience managing or directing general contractors and third-party suppliers. Experience with construction scope estimation and telecom infrastructure activities, including civil work, groundwork, leasing and acquisition (L&A), backhaul, and maintenance. Ability to review construction designs, recommend design solutions, and provide guidance on work sequencing. Knowledge of construction quality standards and the ability to ensure compliance with applicable requirements. Experience working with customers, property owners, contractors, and other internal and external stakeholders. Understanding of vendor contracts, leasing agreements, customer-facing contracts, and financial considerations. Proven ability to build productive relationships with suppliers and external business partners. Experience leading, guiding, or influencing teams to achieve performance objectives. Strong understanding of occupational health and safety regulations applicable to telecommunications construction. Completion of an approved OSHA 30-hour course for the telecommunications industry.

Preferred Qualifications

Previous experience working with telecommunications infrastructure equipment. Experience with performance reporting and analytics tools, such as Power BI and site tracking systems. Experience in process improvement, operational excellence, and automation initiatives.

Required Skills and Competencies

Strong analytical and problem-solving skills. Ability to interpret performance metrics and identify improvement opportunities. Excellent planning, organizational, and time management skills. Strong leadership, consulting, and stakeholder management abilities. Effective verbal and written communication skills. Ability to work independently with minimal supervision in a fast-paced environment. Strong collaboration skills and the ability to work with cross-functional teams. Innovative thinking and a proactive approach to resolving operational challenges. Ability to manage competing priorities and make sound decisions. Commitment to safety, quality, accountability, and continuous improvement.

Key Stakeholders

Project Management and Construction Teams Customer Representatives Environmental Health and Safety (EHS) Teams Automation and Operational Excellence Teams Third-Party Suppliers and Contractors Property Owners and Other External Partners

Additional Information

The responsibilities listed above describe the general scope of the position and are not exhaustive. Additional duties may be assigned based on business and project requirements.