Implementation Engineer (Remote)

Tealium; United States; Remote; USD 75,000 - 110,000; Full time

Job summary

A leading technology company is seeking a passionate Implementation Engineer to provide exceptional support during the onboarding phase of their customer data platform. The role requires a minimum of 3 years in client-facing roles and proficiency in JavaScript. Join an innovative team committed to customer satisfaction and enjoy a flexible, remote work environment with comprehensive benefits.

Benefits

Annual bonus and stock options

Medical, dental, vision insurance

401k plan with company matching

Flexible paid time-off

Paid time for volunteer activities

Qualifications

• Minimum of 3 years of experience in client-facing roles.
• High proficiency in reading, writing, and debugging JavaScript.
• Excellent written and verbal communication skills.

Responsibilities

• Execute customer's initial configuration of Tealium products.
• Support our sales team by validating scopes of work.
• Effectively troubleshoot and analyze complex issues.

Skills

JavaScript debugging

Client-facing experience

Excellent communication

Problem-solving

Tools

Browser Developer Tools

SQL

Adobe Analytics

Google Ads

Job description

Overview

When applying for roles at Tealium, please use our official careers page or LinkedIn company profile. All other sites where Tealium careers may appear may not be legitimate.

Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. Tealium’s leadership in CDP translates into enabling enterprise AI strategies, providing clean, consented, and actionable data to accelerate the adoption of AI and machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale.

More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale. Team Tealium has members in nearly 20 countries, serving customers across more than 30 countries. We value respect and appreciation for the talents required of all positions and the people who contribute to each of these roles. We are intentional about our WOWs (Ways of Work) culture, investing in our team, and caring and connecting.

With an extraordinary portfolio of investors and deep industry experience, Tealium has the backing, profitability, and expertise to continue leading in innovation. Tealium holds over 50 patents and has received recent recognitions such as: Gartner Magic Quadrant Leader for Customer Data Platforms (2025), TrustRadius Buyer’s Choice (2025), Invoca Partner Collaboration Award (2024), G2 Leader in Tag Management & Enterprise Data Governance (2024), TrustRadius Top Rated Award for Tealium Customer Data Hub (2024), and other industry accolades.

We are committed to diversity and inclusion and strive to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, or any other protected characteristic. Tealium does not tolerate unlawful discrimination and aims to be an inclusive and respectful workplace.

What We Are Looking For

We are looking for a passionate, motivated, and driven Implementation Engineer to provide exceptional technical hands-on support and implementation during the onboarding phase of the Tealium CDH. The ideal candidate will combine technical and customer-facing skills to resolve customer issues, lead strategic conversations in digital marketing, and deliver world-class customer support.

Your Day to Day

Facilitate excellent customer experience by performing the following duties:

• Execute on our customer’s initial configuration of their Tealium products to integrate into their marketing tech stack and achieve their business objectives
• Empower and enable our customers to utilize and realize value from our products
• Support our sales team by validating scopes of work for feasibility and level of effort
• Communicate professionally via our project management system, email and remote meetings
• Effectively troubleshoot and analyze complex issues related to JavaScript Tags, APIs, Data Discrepancies, and general front-end code languages, identify possible solutions, and present recommendations & best practices
• Become an expert in the Tealium product suite, including Tealium IQ, AudienceStream, EventStream, Predict, DataAccess, and partner products
• Contribute to our knowledge base to support both internal and external content
• Manage and prioritize workload daily

What You Bring to Tealium

• You bring a minimum of 3 years of experience in client-facing and technically hands-on roles
• You possess high proficiency in reading, writing, and debugging JavaScript and similar programming languages
• You possess excellent written and verbal communication skills and are a clear and articulate speaker
• You have experience working in web technologies
• You can quickly and efficiently search, understand, and apply technical documentation
• You are passionate about resolving issues with great attention to detail

Preferred Qualifications

• Familiarity with tools such as Browser Developer Tools, Charles Proxy, mobile debugging, various BI tools, databases, and SQL languages
• Experience in digital marketing and web analytics products such as Adobe Analytics, Google Ads, or Salesforce
• Familiarity with mobile frameworks
• Experience with Tealium products or the Adtech ecosystem
• Knowledge of cloud computing services such as AWS or GCP
• Experience with Amazon Quicksight or similar dashboarding tools
• Experience with Workato or similar automated workflow tools
• Ability to understand and/or develop digital marketing strategies

Wage Transparency

In many U.S. states, employers are required to include a pay range for posted positions. Although this isn’t required in every state, Tealium believes in transparent compensation information. The U.S. pay range for this full-time position is listed below; base pay offered may vary based on knowledge, skills, and experience. This position includes a robust benefits package as described below.

• Annual bonus and stock options
• Medical, dental, vision, life, and disability insurance
• 401k plan with company matching
• Flexible paid time-off and extended paid parental leave
• 11 paid holidays annually with an additional Healium Be-Well break for most employees
• 15 hours of paid time for volunteer activities
• Sick leave accrual details by location

An overview of our benefits and perks can be found on our careers page. Additional details regarding the benefits package will be provided during your interview process.

Compensation Range - $75,000 - $110,000 USD Base Salary

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Why You Want to Work Here

At Tealium, we don’t just offer the ordinary, we provide the extraordinary:

• Tealium WOWs (Ways of Work), our award-winning culture
• Mosaic, our commitment to diversity, equity and inclusion across the US and nearly 20 countries
• Tealium Cares, 15 hours of paid volunteer time annually
• Tealium Connects, remote-first work and new hire home office stipends
• Tealium Ownership, employee equity opportunities
• Tealium Time, flexible time-off and robust leave programs
• Healium, health and wellness programs
• Tealium LIFT, access to 6,000+ on-demand courses and leadership development
• Health and Related Benefits Programs, market-competitive benefits

Collectively, Tealium values diverse backgrounds and seeks to create an inclusive workplace. This description reflects Tealium’s current practices and may vary by level and location.

*Offerings vary by level and location.