Implementation Engineer

Seegrid Corp.; Pittsburgh (Allegheny County); On-site; USD 85,000 - 120,000; Full time

Job summary

Seegrid Corp. in Pittsburgh seeks an Implementation Engineer to design and deploy Seegrid AMRs and automated material handling solutions. You will lead onsite implementation efforts and secure customer acceptance of the installed solution.

The role requires engaging with customers at all levels, a willingness to travel up to 70%, and a methodical approach to problem solving. You will coordinate with internal teams, document key specs, and become the subject matter expert during installation week.

Qualifications

• BS in Industrial Engineering or equivalent.
• 2–4 years of industrial engineering experience in manufacturing or related fields.
• Strong cross-functional collaboration and data analysis skills.
• Willingness to travel up to 70%.

Responsibilities

• Own and design the Technical Solution and complete the Functional Specification.
• Ensure Field Services implements the specification as designed.
• Train routes on an as-needed basis.
• Validate the designed solution including routes, Supervisor rules, configurations, maps, and stations.
• Attend weekly status update calls.
• Develop partnerships with key internal stakeholders (Implementation, Project Management, Sales, Engineering, Customer Support, and Field Services).
• Provide proactive communication and project support.
• Update documentation post-implementation (Functional Specification, route map, Supervisor rules, etc.).
• Serve as Seegrid POC during installation week.
• Become Seegrid technology subject matter expert.

Skills

Industrial engineering

Data analysis

Cross-functional collaboration

Problem solving

Communication

Travel readiness

Education

BS in Industrial Engineering

Tools

AutoCAD

Job description

Why join Seegrid?

Seegrid is the leading provider of Physical AI for material handling. Our solution includes autonomous mobile robots (AMRs), fleet management software, actionable analytics, and best-in-class services and support. Our technology is proven. Our AMRs have safely driven millions of autonomous miles in real-world production facilities. We are seeking energetic, bright, and friendly people to help achieve our vision: to fortify global supply chains and create profitable economies with safe, seamless, and smart mobile robotics solutions.

About The Role

The Implementation Engineer is responsible for the design and deployment of Seegrid AMRs/automated material handling solutions. He/she acts as the onsite lead for the implementation while ensuring the application is operating as designed. Ultimately, receiving customer acceptance of the installed Seegrid solution.

The Implementation Engineer must be personally engaging with customers at all levels, embrace new challenges, be energized by being on the road, and have methodical and meticulous problem solving skills.

Responsibilities Include:

• Responsible for owning and designing the Technical Solution that will be implemented, along with completion of the Functional Specification document
• Responsible for ensuring that the Field Services Tech implements the Functional Specification as designed
• Assist in training routes on an as needed basis
• Responsible for complete validation of the designed solution. This includes but is not limited to all programmed routes, Supervisor rules and logic, configurations, switches, maps and stations
• Attend weekly update calls to report on the status of the project
• Application design POC for site leadership
• Develop partnership with key internal stakeholders: Implementation, Project Management, Sales, Engineering, Customer Support, and Field Services
• Proactive communication and support of project
• Tasked with updating all necessary documentation, post implementation. This includes the Functional Specification, route map, Supervisor rules, etc. and capture any necessary credentials for Supervisor access
• Seegrid POC during Implementation installation week
• Become Seegrid technology subject matter expert

Required Qualifications:

• Two to four years of industrial engineering experience in manufacturing, operations, process improvement, supply chain, or related technical environments
• BS in Industrial Engineering or equivalent combination of education and experience
• Comfortable working cross-functionally; ability to persuade internal resources
• Technically proficient with an aptitude for analyzing data
• The candidate must be able to work in a team environment and proficient in standard computer software to include AutoCAD
• Strong problem solving and critical thinking skills
• Ability to deal with complexity and manage change
• Ability to prioritize and multitask
• Ability to successfully manage multiple tasks at any given point, strong relationship-building skills and communication skills
• Challenge the \"status quo\", dig into details and root cause analysis
• Persuasive and personable with strong verbal and written communication
• Leading solutions to complex problems and driving project progress
• Ability to travel 70% of the time

Desirable Qualifications:

• Hybrid obligation, with the ideal candidate domiciled in the greater Pittsburgh, PA or Detroit, MI areas
• Knowledge of business process engineering, requirement engineering, and testing practices
• Hands-on experience configuring, testing, and implementing autonomous equipment
• Lead continuous improvement workshops on processes and procedures
• Simulation experience
Knowledge of warehouse management system integration with material handling equipment, preferred

Seegrid has been recognized nationally as a Best-Place-to-Work. We'd love to have you join us!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Seegrid is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.