Implementation Consultant, Migrations - YESS

RE/MAX Cornertsone Realty; Chicago (IL); Remote; USD 74,000 - 100,000; Full time

Job summary

An established industry player is seeking an Implementation Consultant to enhance community services through effective system migration and project management. This dynamic role involves collaborating with various stakeholders, ensuring smooth transitions, and leveraging advanced data analytics to support YMCA Associations. You will play a pivotal role in improving operational efficiency and member experience, all while working from anywhere in the U.S. If you are passionate about driving change and making a positive impact, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Savings Plan

Life Insurance

Disability Insurance

Technology Stipend

Generous Paid Time Off

Qualifications

• 2-5+ years leading client-facing engagements from inception to completion.
• Proven change management experience with the ability to build strategies.

Responsibilities

• Support system migration and build strong relationships with customers.
• Document and communicate major organizational changes effectively.

Skills

Change Management

Data Analysis

Communication Skills

Project Management

Critical Thinking

Tools

Microsoft Dynamics 365

Salesforce

SQL

Python

Advanced Excel

Job description

Overview

The Implementation Consultant supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility.

As an Implementation Consultant, your top priority is to support our customers in system migration while building strong and trusted relationships. You will be responsible for proactively supporting customers for many scenarios to meet business needs - initiation, planning, execution, monitoring, and successful completion of multiple system implementation projects within YESS. This role will support both change management and communications planning for a successful transition for YMCA Associations to YESS. This role will work with functional YESS Leaders, Association Leadership, 3rd Party Vendors and others to ensure proper communication between teams and all tasks are planned accordingly.

In collaboration with YMCA of the USA (YUSA), the YMCA Enterprise Shared Services (YESS) organization will create a long-term sustainable shared services model to service Y Associations. Its goals include enhancing mission achievement, using advanced data analytics and automation, elevating member experience, and enabling Y Associations to prioritize mission-focused initiatives over back office administrative responsibilities to promote efficiency and collaboration within the Y network.

YMCA of the USA is a work from anywhere in the U.S. workplace.

Responsibilities

• Supports effective communications with Y Associations to ensure the prompt collection of data for all conversion requirements
• Properly documents and communications major organizational changes
• Evaluate the internal client’s systems needs to understand their current business issues and gaps to success
• Evaluate and document requirements to support business solution design results
• Support implementation and organization success by welcoming related, different, and new requests; helping others accomplish job results
• Recommend and contribute to data clean up as needed
• Performs and communicates results of data analysis with Associations
• Ensures successful and prompt conversion and migration of all necessary data
• Refines training and testing documents to meet Y Association requirements
• Communicates across Association stakeholders to build training/testing schedules
• Verifies trainers and testers are sufficiently prepared to complete testing
• Analyzes and adjusts any training and testing procedures to improve efficiency
• Facilitates additional training with YESS technology vendors as needed to continue development in training or further review the capabilities during testing
• Perform other related duties as assigned

EFFECT ON END RESULTS/STRATEGIC IMPACT:

• Collaboration & Inclusion
• Critical Thinking & Decision Making
• Functional Expertise & Organization
• Management & Leadership
• Self-Motivation & Confidence
• Solution-Oriented

Qualifications

• 2-5+ years leading client-facing engagements from inception to completion
• 2-5+ years proven change management experience with the ability to build and execute change management strategies
• 2-5+ years working in or implementing software in one or more service areas – Finance, HR, CX/CRM, Risk
• 1-4+ years experience preferred in systems and data migration and integration – APIs, data analysis, scripting, Python, SQL, advanced Excel, etc
• Preferred experience with one or more of: Microsoft Dynamics 365, UKG, ICIMS, Daxko Accounting and Operations, Salesforce, RMIS platforms (Origami/Riskonnect)
• Demonstrated communication excellence (written/oral) & executive presence
• Professional presence in communication and demeanor
• Detail oriented with strong organizational skills
• Strong understanding software systems as applied to various functional areas
• Skilled presenter comfortable with clients and stakeholders
• Strong project management experience
• Effective critical thinking, documentation, and analysis skills to outline current and future process and systems configuration for Y Associations

CORE COMPETENCIES:

• Values. Demonstrates in word and action the Y’s core values of caring, honesty, respect, and responsibility and a commitment to the Y’s mission, in all matters at all times.
• Inclusion. Values all people for their unique talents and takes an active role in promoting practices that support diversity, inclusion, and cultural competence.
• Relationships. Builds authentic relationships in the service of enhancing individual and team performance to support the Y's work.
• Communication. Actively listens and proves a true understanding of the needs of the audience.
• Quality Results. Demonstrates and fosters a strong commitment to achieving goals in a manner that provides quality experiences.
• Change Capacity. Leads self and others through change by navigating ambiguity appropriately and adapting well to new situations, obstacles, and opportunities.
• Emotional Maturity. Demonstrates effective interpersonal skills.
• Self-Development. Dedicated to continual improvement of capabilities as proven through continual expansion of knowledge and skills.

Benefits

We offer a full benefits package including medical, dental, vision, defined benefit plan (retirement savings), defined contribution plan (403(b) plan, life and disability insurances, technology stipend, and generous paid time off, all in a work from anywhere in the U.S. workplace.

Posted Salary Range

USD $74,700.00 - USD $99,600.00 /Yr.