Implementation Consultant, ERP, National

Tyler Technologies; Yarmouth (ME); Remote; USD 58,000 - 68,000; Full time

Job summary

An innovative firm is seeking an Implementation Consultant to deliver high-quality knowledge transfer services to clients. This role involves educating users on Tyler interface functionality and ensuring efficient operations through effective consultation. With a focus on client relationships and technical communication, you will play a crucial role in enhancing client experiences. Join a company recognized for its commitment to employee well-being and career growth, while making a significant impact in the public sector. If you're passionate about technology and client service, this opportunity is perfect for you.

Benefits

Annual Bonus

Health Benefits

Remote Work Flexibility

Training Programs

Networking Opportunities

Qualifications

• Bachelor's degree or equivalent experience in accounting or ERP implementation.
• Minimum one year experience as an Associate Implementation Consultant.

Responsibilities

• Provide consultation and education on Tyler interface products.
• Design and conduct knowledge transfer sessions for clients.

Skills

Presentation Skills

Communication Skills

Problem Solving

Analytical Skills

Microsoft Office

Education

Bachelor's Degree in Accounting or ERP

Comparable Work Experience

Tools

SQL

IIS

Excel

Job description

Implementation Consultant, ERP, National

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The Implementation Consultant is responsible for delivering high quality knowledge transfer services to clients allowing them to use standard Tyler interfaces efficiently and effectively to achieve daily operations. The Consultant ensures that the transition to standard Tyler interfaces is completed according to predetermined timelines and establishes a positive baseline for the new relationship between the client site and Tyler Technologies

Location

Remote

Travel

25-50%

Responsibilities

• Provide professional services such as consultation, interface readiness, and education to clients on Tyler interface products.
• Design and conduct knowledge transfer sessions on site or through webinars.
• Educate users on interface functionality, maintenance and troubleshooting.
• May recommend options for new approaches in client work processes as appropriate to ensure efficient interface solution for the client's needs.
• May identify and document business/technical requirement specifications for specific interface design/development, forms, reports, interfaces, process, configuration and other relevant changes.
• Keep up to date on administrative tasks such as documenting client issues, communicating agendas, submitting trip reports, timesheets and weekly expense reports, and updating systems-related client activity.
• May assist QA staff with product testing or modification testing as required.
• Notify management and appropriate organization/department of issues or unplanned events that could impact the effectiveness/schedule/budget of the implementation.
• Create both client-facing and internal documentation such as "quick tips" and "how tos".
• Act as liaison between the client and company's technical staff including conveying technical information so that non-technical individuals can understand.
• May participate in the annual User Conference. Facilitate user group discussion on assigned module/topic.
• Perform other duties as assigned

Qualifications

• Bachelor's degree, or comparable work experience, preferably in the field of accounting, payroll, or ERP Software implementation.
• Typically a minimum of one year experience as an Associate Implementation Consultant or equivalent industry experience.
• Strong knowledge of principles and concepts in the discipline for which the knowledge transfer will be based is desired.
• Exceptional presentation and knowledge transfer skills.
• Excellent interpersonal and communication skills.
• Familiarity and ease with computer systems and Microsoft Office products (SQL, IIS, Excel).
• Strong problem solving and analytical skills.
• Ability to travel 25 - 50%
• Valid driver's license

2025 Training Class

New Hire Training Dates: June 16th, 2025 - August 8th, 2025
* Implementation Consultant's average base pay is $66,000.00.
* Week 1 & 8 are in our Yarmouth, ME office (travel expenses covered). The remaining weeks of training will take place remote. Must be able to attend and successfully complete an 8-week mandatory new hire training class as an essential job function of the implementation consultant/software support specialist role.
* You will be eligible to participate in the Annual Tyler Bonus & Implementation Consultant incentive plan. Payout of these incentives is contingent upon meeting your performance objectives and/or business results. The Implementation Consultant incentive plan is an addition to your base pay, with the opportunity to earn up to $3,000 - $7,000/year.

ERP New Hire Tyler Days:
* This is an HR-hosted event for new hires that provides you with a more in-depth discussion of your division and the company.
* Your HR team, division's president, and other leaders across the company will present throughout the event - covering our history, mission, values, cultural identity, strategic vision from a divisional and Tyler-wide standpoint, and so on.
* Product and department presentations are offered by the senior leaders of our organization.
This is an opportunity to interact and network with team members from various offices.

State-Specific Salary Range Disclosure Requirements

Salary will generally fall between $58,285 - $67,151 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Taking Care of You & Your Family

Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Apply Online

Requisition Number:2025-6635





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Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.