Implementation Consultant

USA Solventum Health Information Systems, Inc.; Utah; Hybrid; USD 96,000 - 132,000; Full time

Benefits offered by this job

Medical

Dental & Vision

Health Savings Accounts

Flexible Spending Accounts (FSA)

Disability Benefits

Life Insurance

Voluntary Benefits

Paid Absences and Retirement Benefits

Job summary

USA Solventum Health Information Systems, Inc. is seeking an Implementation Consultant to deploy and configure Solventum products for healthcare clients.

You will assess current workflows, lead configuration and testing, and work with client teams to ensure successful go-lives. The role requires 2+ years in client-facing implementations, healthcare coding workflow experience, and strong SQL/Windows Server skills.

Qualifications

• Bachelor’s Degree or higher from an accredited university; four years of experience acceptable as substitute.
• High School Diploma/GED with at least 8 years of experience.
• Minimum of three years direct software support or software implementation experience (healthcare preferred).
• Minimum two years experience with hospital or professional healthcare coding workflows.
• Minimum two years client-facing implementation experience.
• Knowledge of Solventum 360 Encompass Professional products.
• Electronic Medical Record implementation experience.
• Strong problem-solving and organizational skills.
• SQL, Windows Server, and Networking knowledge.
• Excellent written and verbal communication; ability to build client relationships.

Responsibilities

• Collaborate with clients to deploy and configure Solventum products and deliver project milestones.
• Assess current-state customer workflows and validate future-state alignment.
• Lead configuration, testing, and validation of Revenue Cycle environments.
• Coordinate issue resolution and change control with clients and internal teams.
• Perform root-cause analysis with support and escalation teams.
• Train system administrators and end users on maintenance and administration of Solventum products.
• Lead testing and go-live support.
• Stay up-to-date with new features, policies, and implementation options.

Skills

Client facing experience

SQL

Windows Server

Networking

Problem solving

Communication skills

Self-starter

Analytical thinking

Education

Bachelor’s Degree or higher from an accredited university

High School Diploma/GED

Tools

3M/Solventum 360 Encompass Professional

Job description

Job Description: Implementation Consultant

Solventum recently publicly announced its intention to divest its Health Information Systems Business. No decision has been made regarding the ultimate structure or timing of any potential transaction, and there can be no assurance that a separation will occur. Any transaction would be subject to customary approvals, including approval by Solventum's Board of Directors, regulatory requirements and other customary conditions. This position supports the Health Information Systems Business. If a future transaction involving that business were to occur, the impact on this role would be determined as part of that process and would remain subject to applicable legal requirements, approvals and business decisions.

At Solventum, we improve lives by helping healthcare professionals do their best work. Join a team using innovation and insight to make a real impact on the future of healthcare. All roles listed are with Solventum, and we’re committed to protecting your personal information—learn more in our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/

Implementation consultant, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Collaborating with clients and Solventum team members to deploy and configure Solventum products by completing project deliverables and serving implementation needs.
• Assessing current state customer coding, CDI, and visit workflows while working within an implementation team to validate that the proposed future state fits with overall project objectives.
• Leading and working interactively with Solventum clients and Solventum team members to configure, test, and validate Solventum Revenue Cycle application environments.
• Leading issue resolution: communicating with client and internal teams on issue resolution and configuration change control by tracking and documenting issues encountered.
• Performing isolation and analysis of issues by partnering with support and escalations team for root cause analysis and troubleshooting.
• Training system administrators and end users on maintenance and administration of Solventum Products.
• Leading testing and go-live support.
• Interacting with customer's team on issue resolution and configuration changes.
• Keeping up to date with all new features, functions, business issues, policies, and implementation options.
• Contributing to the evolutionary growth of implementation infrastructure by developing and updating educational materials, documentation, tools, and programs.

Skills and Expertise

To set you up for success in this role from day one, Solventum is looking for candidates who must have the following qualifications:

• Bachelor’s Degree or higher from an accredited university And Four (4) of experience.
• High School Diploma/GED AND a minimum of Eighth (8) years of experience.
• Minimum of three (3) combined years direct experience with support of software and/or implementation of software (preferably in a healthcare setting supporting Solventum™ 360 Encompass™).
• Minimum of two (2) combined years of working knowledge of hospital and/or professional healthcare coding workflow.
• Minimum of two (2) years experience in a client facing implementation role.
• Knowledge of 3M/Solventum™ 360 Encompass™ Professional products.
• Electronic Medical Record implementation experience.
• Ability to solve problems in a logical, methodical, and time efficient manner.
• Must be self-starter with ability to analyze and critically think.
• Excellent problem solving and organizational skills.
• SQL, Windows Server and Networking.
• Strong written/verbal communication skills and must be capable of maintaining superior customer relations in a fast-paced environment.
• Ability to quickly learn and apply new tools and technology.

Work location, Travel & Relocation

• Remote
• Travel: May include up to 10% domestic travel
• Relocation Assistance: Not authorized
• Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Benefits

• Medical
• Dental & Vision
• Health Savings Accounts
• Health Care & Dependent Care Flexible Spending Accounts
• Disability Benefits
• Life Insurance
• Voluntary Benefits
• Paid Absences and Retirement Benefits
• etc.

The expected compensation range for this position is $96,000 - $132,000, which includes base pay plus variable incentive pay, if eligible.

Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.

Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

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Carefully read the Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.

A new healthcare company with a rich history. With more than 70 years of delivering healthcare innovations, we continue to move the industry forward by helping to solve our customers’ biggest challenges. 20,000+ employees worldwide. Solventum relies on the courage and the boundless insights of professionals worldwide to achieve exceptional results for our customers and those who rely on them. Healthcare that leads with heart and humility starts with listening and never finishes, only evolves. As long as healthcare challenges remain unsolved, we will be here, united by empathy and a relentless belief that countless lives are improved through our work. Operations in 38 countries. Driven by our dedication to improved outcomes for all we serve, we break through by making unprecedented connections that impact lives. In more than 300 offices and facilities around the world, we work closely with customers and partners to create positive healthcare outcomes that transcend borders. To realize our shared vision, we harness diverse talents and perspectives from every background to not only address our customers' most urgent priorities but anticipate the needs of the future.