Implementation Consultant

Amtech Software; United States; Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and company holidays

Professional development opportunities

Job summary

Amtech Software is looking for an Implementation Consultant to join their Professional Services team. The role involves leading implementation activities and supporting customers in utilizing Amtech’s software solutions effectively.

The ideal candidate will have a Bachelor's degree and at least 4 years of experience in ERP software solutions, with strong skills in communication, problem-solving, and project management. A competitive salary range of $95,000–$120,000 per year is offered along with comprehensive benefits.

Qualifications

• 4+ years of experience delivering professional services and/or supporting ERP software solutions.
• Strong organizational skills and ability to manage multiple priorities.
• Excellent verbal and written communication skills.

Responsibilities

• Support customer implementation activities, including requirements gathering and solution configuration.
• Analyze business requirements and contribute to solution design.
• Deliver training and support for successful software adoption.

Skills

ERP software solutions

Project management

Communication skills

Problem-solving skills

Education

Bachelor’s degree in Computer Science, Packaging, or a related field

Job description

Vista Equity Partners is a leading global investment firm focused exclusively on enterprise software, data, and technology-enabled businesses. With over $100B in assets under management and a portfolio of 90+ software product companies worldwide, Vista accelerates growth through operational excellence, shared expertise, and long-term partnership. In India, Vista’s presence continues to expand with 45+ portfolio companies employing more than 17,000 professionals across technology, product, customer success, and operations — reinforcing India’s strategic role as a hub of innovation and talent within the Vista ecosystem.

Through its Agentic AI Factory, Vista is embedding Generative AI across its global portfolio — enabling companies to integrate intelligent, responsible AI into products, operations, and decision-making. This initiative is strengthened through portfolio-wide learning programs, leadership workshops, and AI hackathons that foster innovation, build fluency, and accelerate practical AI adoption across teams.

Amtech is a leading provider of enterprise software solutions for the packaging, printing, and manufacturing industries. Our integrated systems streamline order management, production planning, scheduling, inventory, and business analytics — empowering customers to drive efficiency, reduce costs, and improve operational performance. With a strong commitment to innovation and customer success, Amtech delivers reliable technology backed by deep industry expertise.

With Vista’s investment and strategic guidance, we combine the agility of a growing technology organization with the scale, stability, and career mobility of a global software ecosystem.

The Implementation Consultant role is a key part of Amtech’s Professional Services team, leading or supporting the implementation of Amtech software for our customers. This role requires in-depth product knowledge and a strong consultative skillset to effectively work with our customers on how to best implement & derive value from our software.

Team members must be comfortable working on-site and virtually as part of one or more customer engagements. Throughout the life cycle of our projects, the Implementation Consultant will be responsible for everything from leading requirements workshops, configuring our software, and creating process documentation, to delivering user training, troubleshooting suspected issues, and supporting our customers’ manufacturing sites as they go-live with their Amtech solutions.

The ideal candidate should have experience implementing solutions as part of an enterprise application software company.

Key Responsibilities

• Support and execute customer implementation activities, including requirements gathering, solution configuration, documentation, testing, and end-user training, in alignment with defined project scope and delivery standards.
• Partner with customers to analyze and interpret business requirements, contributing to solution design within Amtech’s core products while applying relevant industry best practices.
• Deliver ERP and industry-specific knowledge transfer to customers using Amtech’s consulting methodology to support successful adoption and long-term value realization.
• Contribute to the development and maintenance of standardized training materials, implementation documentation, and supporting delivery assets.
• Assist with customer-facing presentations and proposals, supporting implementation delivery, complex engagements, and presales activities as needed.
• Proactively identify delivery risks and client issues, elevate appropriately, and collaborate with internal teams to support timely resolution and achievement of project milestones.
• Support Amtech organizational initiatives, including sales cycle support, practice aid development, and continuous improvement of delivery processes and operating procedures.
• Provide peer-level mentoring and knowledge sharing within the Implementation Services team to reinforce delivery standards and improve overall implementation quality.
• Willingness to travel up to 50% to support customer implementations, training, and onsite project needs.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Packaging, or a related field, or equivalent professional experience.
• 4+ years of experience delivering professional services and/or supporting ERP software solutions; experience within the printing or packaging industry strongly preferred.
• Strong ability to manage multiple priorities and work effectively across concurrent projects.
• Excellent verbal and written communication skills, including the ability to deliver clear, professional customer-facing presentations.
• Strong organizational and problem-solving skills, with attention to detail and follow-through.
• Highly self-motivated and able to work independently while managing priorities across multiple customer engagements.
• Comfortable presenting and communicating effectively with stakeholders at all levels of an organization, from end users to executive leadership.

Preferred Skills & Experience

• Fluency in Spanish or French.
• Direct experience in the corrugated or folding carton industry.
• Advanced familiarity with the capabilities and functionality of Amtech’s solutions.
• Working knowledge of accounting principles as they relate to ERP systems (e.g., invoicing, costing, financial reporting).

Compensation & Benefits

The expected salary range for this position is $95,000–$120,000 per year, with final compensation determined based on experience, qualifications, and internal equity. Amtech also offers a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) with company match, paid time off and company holidays, and access to professional development and learning opportunities.