Implementation Consultant

Greenhouse Software, Inc.; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A technology company is seeking an Implementation Consultant I to lead mid-market and enterprise customers through successful implementations. The role requires hands-on onboarding and project management experience, with a focus on ensuring customers achieve optimal outcomes. Ideal candidates will have a background in delivering complex software implementations and effective communication skills with leadership levels.

Qualifications

• 2+ years of hands-on customer onboarding, implementation, or project management experience.
• Experience with complex software implementations and technical projects.
• Familiarity with Greenhouse Recruiting and Proserv is a plus.

Responsibilities

• Lead mid-market and enterprise customers through successful implementations.
• Ensure customers track against optimal timelines.
• Own system design, product training, and configuration tasks.

Skills

Customer onboarding experience

Project management experience

Experience communicating with leadership

Job description

A company is looking for an Implementation Consultant I.

Key Responsibilities

• Lead mid-market and enterprise customers through successful implementations and launches
• Empower customers to complete implementation successfully by ensuring they track against optimal timelines
• Own implementation tasks such as system design, product training, and configuration

Required Qualifications

• Hands-on customer onboarding, implementation, or project management experience (2+ years preferred)
• Background delivering complex software implementations and/or technical projects
• Experience communicating with various customer personas at leadership levels
• Advanced understanding of Greenhouse Recruiting, Proserv, and Implementation offering is a plus
• Possess unique talents and a willingness to explain how they can be a great fit for the role