Implementation Consultant

Jobtailor; Coralville (IA); On-site; USD 65,000 - 95,000; Full time

Job summary

Jobtailor in Coralville, IA is seeking a results-driven Consulting Professional to plan, coordinate, and conduct client engagements around CourseLeaf implementations.

You will explore clients’ business and technical requirements, recommend appropriate CourseLeaf solutions, and maintain deep knowledge of software capabilities to configure, customize, and implement tailored deployments. Strong communication and documentation skills are essential.

Qualifications

• Bachelor’s degree preferred.
• A minimum of four years’ experience in computer software consulting role OR four years' experience in a University/College Registrar’s office or equivalent combination of experience.
• Above average knowledge of web systems, tools, and applications is required.
• Experience with SIS and curriculum development is strongly preferred.
• High proficiency with MSOffice and web-based presentation tools a plus.

Responsibilities

• Plan, coordinate, and conduct the consulting process.
• Explore clients’ business and technical requirements; recommend CourseLeaf solutions.
• Maintain in-depth knowledge of CourseLeaf capabilities and how to configure, customize, and implement to meet client requirements.
• Present company solutions and services to clients outside of existing contract scope and recommend additional products.
• Provide potential up-sell to sales representative.
• Calculate and predict workload to implement project specifications.
• Troubleshoot issues within the client’s environment during pilot.
• Act as a liaison between the client and the implementation team.
• Capture and provide detailed documentation to PMs on questions, timelines, and expectations.

Skills

CourseLeaf Software Knowledge

Computer Software Consulting

SIS and Curriculum Development

Web Systems Knowledge

MS Office Proficiency

Education

Bachelor’s degree

Tools

CourseLeaf Application

Web-Based Presentation Tools

Job description

• Plan, coordinate, and conduct the consulting process
• Ensure that the CourseLeaf application is being effectively utilized by first exploring the clients’ unique business and technical requirements; then recommend the most appropriate solution(s) for clients
• Be able to articulate CourseLeaf software capabilities by maintaining an in-depth working knowledge of the software and how it can be configured, customized, and implemented to meet client requirements
• Present/communicate company solutions, products and services to clients that are outside of existing contract scope, and recommend additional products
• Provide potential up-sell to sales representative
• Calculate and predict workload expected to implement certain project specifications
• Troubleshoot issues within the client’s environment during pilot
• Act as a liaison between the client and the implementation team
• Capture and provide detailed documentation to PMs that includes but is not limited to: Client questions and answers; and Client nuances regarding timeline, expectations, and other various process elements

Requirements

• Bachelor’s degree preferred
• A minimum of either four years’ experience in computer software consulting role OR four years' experience in a University/College Registrar’s office or equivalent combination of experience
• Above average knowledge of web systems, tools, and applications is required
• Experience with SIS and curriculum development is strongly preferred
• High proficiency with MSOffice and web-based presentation tools a plus

Core Competencies

Demonstrates expertise in consulting processes and effective utilization of CourseLeaf software to meet client needs. Strong ability to communicate solutions, manage client relationships, and document project specifications.

Highest-signal resume keywords

• CourseLeaf Software Knowledge
• Computer Software Consulting Experience
• SIS and Curriculum Development Experience
• Web Systems Knowledge
• MS Office Proficiency

ATS Optimization Keywords

Hard Skills

• Consulting Process Planning
• Client Requirement Analysis
• Solution Recommendation
• Troubleshooting
• Documentation

Soft Skills

• Communication
• Liaison Skills
• Presentation Skills

Industry Keywords

• University Registrar Experience
• Client Relationship Management
• Project Specification Calculation

Tools & Technologies

• CourseLeaf Application
• Web-Based Presentation Tools