Implementation and Underwriting Specialist II

Standard Insurance; Portland (OR); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company contributions

Paid time off and holidays

Volunteer hours

Job summary

The Standard is seeking a detail-oriented professional to support the Employee Benefits business by analyzing and evaluating risk for new and renewing groups. You will apply underwriting guidelines to validate rates, plan designs, and contract provisions while ensuring accurate case implementation and a positive customer experience.

Working with Underwriting, Contracts and Premium Administration, you will help resolve issues, manage multiple priorities, and provide mentorship to teammates while

Qualifications

• Education: High School Diploma or equivalent.
• Experience: Minimum 1 year of insurance experience, preferably in disability benefits.
• Customer service experience in high-volume or complex environments.
• Proficient in Microsoft Excel, including data extraction and basic formulas.

Responsibilities

• Analyze and evaluate risk for new business, sold cases, and renewal risks.
• Validate rates, plan designs, and contract provisions per underwriting guidelines.
• Collaborate with Underwriting, Contracts, Premium Administration, and Field teams for timely case implementation.
• Resolve implementation issues through clear communication and cross-functional collaboration.
• Manage multiple priorities and provide mentorship and process improvements.

Skills

Communication

Time management

Problem solving

Team collaboration

Attention to detail

Education

High School Diploma

Tools

Microsoft Excel

Job description

The next part of your journey is right around the corner - with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary

This role supports the growth and profitability of the Employee Benefits business by analyzing and evaluating risk for new and renewing groups. The position applies underwriting guidelines to validate rates, plan designs, and contract provisions while ensuring accurate and timely case implementation. Working closely with Underwriting, Contracts, Premium Administration, and Field partners, the role helps resolve implementation issues and deliver positive customer experience. Success in this role requires strong analytical skills, sound judgment, effective communication, and the ability to manage multiple priorities.

Key Responsibilities

• Analyze and evaluate new business, sold cases, and renewal risks while applying underwriting guidelines and contract provisions.
• Support business growth and profitability by validating rates, plan designs, and insurance risk assessments.
• Partner with Underwriting, Contracts, Premium Administration, and Field teams to ensure accurate and timely implementation of cases.
• Resolve implementation and service issues through effective communication, problem-solving, and cross-functional collaboration.
• Manage multiple priorities, identify process improvements, and provide subject matter expertise, training support, and mentorship to team members.

Skills and Background You'll Need

• Education: High School Diploma or equivalent required
• Experience: Minimum of 1 year of insurance experience, preferably in disability benefits, with an understanding of plan design and benefit structures.
• Experience providing customer service in a high-volume and/or complex work environment.
• Proficient in Microsoft Excel, including data extraction, formatting, and basic formula functions.
• Strong written and verbal communication skills with the ability to explain information clearly and effectively.
• Excellent organizational and time management skills with the ability to manage multiple priorities.
• Ability to build and maintain strong working relationships with Underwriting, Contracts, Premium Administration, and Field partners.
• Demonstrated problem-solving skills with strong attention to detail and accuracy.
• Ability to work independently while also contributing as a collaborative and supportive team member.

Key Behaviors of a Successful Candidate

• Customer Focus: Understands and anticipates both internal and external customer needs and develops customer-inspired solutions that exceed expectations.
• Winning Together: Actively engages colleagues to achieve shared outcomes by developing trust, inviting diverse perspectives and pushing to bring the best ideas forward.
• Improvement Mindset: Continually seeks new ways to create business/ customer value by identifying and implementing opportunities for improved efficiency, effectiveness and innovation.

Why Join The Standard?

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually - PTO increases with tenure
• A supportive, responsive management approach and opportunities for career growth and advancement
• Paid parental leave and adoption/surrogacy assistance
• An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.

Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

Salary Range: 28.37 - 37.50

Positions will be posted for at least 5 days from original posting date.

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage I