Implementation Analyst - 1st Shift

GXO Logistics, Inc.; Kansas City (MO); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

full health insurance (medical, dental

vision

401(k)

life insurance

disability

Job summary

GXO Logistics, Inc. is seeking a qualified Analyst, Implementation to bridge Operations and IT, define business requirements for software, and drive successful training and system enhancements. The role emphasizes collaboration with IT, operational teams and customers.

The position focuses on ensuring clear communication, developing training materials and coordinating software maintenance, upgrades and testing to meet company objectives.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• 1 year of experience in logistics system implementation.
• Distribution/warehousing experience.
• Knowledge of automated software systems and implementation.

Responsibilities

• Define business requirements for software, develop and conduct training and resolve discrepancies to achieve company and customer objectives.
• Coordinate the collection, documentation and communication of business requirements and best practices to the IT team.
• Conduct training for software maintenance, startups and upgrades.
• Create training documents and resources for system users.
• Work with IT to develop testing scenarios, conduct system tests, identify discrepancies, troubleshoot solutions and provide resolutions as needed.
• Proactively communicate with customers, employees and the management team to ensure necessary requirements are met.

Skills

Logistics system implementation

Distribution/warehousing

Automated software systems

Education

Bachelor’s degree in related field

Job description

Logistics at full potential.

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Logistics at full potential.

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

1st Shift; Monday - Friday, 8am-5pm

We look for employees who like challenges and can communicate effectively in all situations. As the Analyst, Implementation, you will serve as the liaison between Operations and IT, maintaining the relationship and ensuring clear communication. If you’re looking for a growth opportunity with an exciting company, join us at GXO.

Pay, Benefits And More.

• full health insurance (medical, dental and vision)
• 401(k)
• life insurance
• disability

What you’ll do on a typical day:

• Define business requirements for software, develop and conduct training and resolve discrepancies to achieve company and customer objectives
• Coordinate the collection, documentation and communication of business requirements and best practices to the IT team
• Conduct training for software maintenance, startups and upgrades
• Create training documents and resources for system users
• Work with IT to develop testing scenarios, conduct system tests, identify discrepancies, properly troubleshoot solutions and provide resolutions as needed
• Proactively communicate with customers, employees and the management team to ensure necessary requirements are met

What you need to succeed at GXO:

• Bachelor’s degree in a related field or equivalent related work or military experience
• 1 year of experience in logistics system implementation
• Distribution/warehousing experience
• Knowledge of automated software systems and implementation