Impactful IT & Process Improvement Intern

DTCC; Dallas (TX); On-site; USD 18,000 - 28,000; Full time

Job summary

DTCC is offering a Summer Internship Program to develop early-career talent in IT and business analysis. The Business Analyst Intern will connect business processes with technology delivery, support process improvements, and engage stakeholders across IT teams.

The role provides exposure to Agile delivery, requirements documentation, data analysis, and governance in a collaborative, mentorship-rich environment.

Qualifications

• Currently pursuing a bachelor's degree in Business, Computer Science, Computer Engineering, MIS, Business & Technology Management or related major.
• Expected graduation date: Fall 2027 or Summer 2028.
• Minimum GPA: 3.2.
• Authorization to work permanently in the United States without current or future sponsorship.

Responsibilities

• Assist with gathering, analyzing, and documenting business needs, operational requirements, process insights, and project objectives that support technology initiatives, process improvement efforts, and organizational priorities.
• Partner with business stakeholders, product owners, technology teams, operations leads, and project teams to understand business needs, document processes, identify opportunities for improvement, and support the development of clear project deliverables and recommendations.
• Map current-state and future-state business processes, identify interdependencies between teams, tools, controls, data, and technology delivery activities, and help recommend improvements that reduce friction and improve execution.
• Support Agile delivery activities through status tracking, dependency coordination, action-item management, testing support, meeting preparation, and development of materials for team, management, and leadership reviews.
• Conduct data analysis, reporting, research, testing, and documentation activities to identify trends, develop insights, support issue resolution, and help stakeholders make informed decisions that improve operational governance and continuous improvement.
• Support the end-to-end data lifecycle by integrating, transforming, validating, and analyzing data from multiple sources to develop reliable data assets, enable reporting and analytics, and deliver insights that support business and technology outcomes.

Skills

Business analysis

Process improvement

Data analysis

Technology delivery

Operations

Education

Bachelor's degree fields: Business

Bachelor's degree fields: Computer Science

Bachelor's degree fields: Computer Engineering

Bachelor's degree fields: MIS

Bachelor's degree fields: Business & Technology Management

Job description

DTCC is offering a Summer Internship Program to develop early-career talent in IT and business analysis. The Business Analyst Intern will connect business processes with technology delivery, support process improvements, and engage stakeholders across IT teams.

The role provides exposure to Agile delivery, requirements documentation, data analysis, and governance in a collaborative, mentorship-rich environment.