Impactful COO — Hybrid Work & Public Sector Leader

Commonwealth of Massachusetts; Canal District (MA); On-site; USD 136,000 - 171,000; Full time

Job summary

The Commonwealth of Massachusetts invites applications for a Chief Operations Officer at the Cannabis Control Commission in Worcester. You will oversee day‑to‑day operations, align activities with statutory requirements, and drive organizational transformation to achieve sustainable growth.

Reporting to the Executive Director, you will lead strategic initiatives, establish performance standards, and build a high‑performing cross‑functional team, ensuring efficient operations, data‑driven

Qualifications

• Bachelor's degree in business administration or related field (Master's preferred).
• 7-10 years of experience leading operational and strategic functions in fast-paced environments.
• Supervisory experience and strong stakeholder relations in public/regulated sectors.

Responsibilities

• Develop, establish, and direct execution of operating policies.
• Foster innovative approaches to operations with emphasis on data utilization, planning and communication.
• Implement a strategic plan for rapid scaling of operational capacity with quality/efficiency standards.
• Lead development and standardization of day-to-day operational systems and evaluate results.
• Collaborate with departments to interpret data and submit responsive action plans.
• Oversee project management team advancing key initiatives.
• Establish KPIs and standards driving operational excellence and mission goals.
• Build cross-functional project management team and develop staff.

Skills

Strategic leadership

Public sector management

Data-driven planning

Change management

Communication & collaboration

Analytical skills

Education

Bachelor's degree in business administration or related field

Master's degree preferred

Job description

The Commonwealth of Massachusetts invites applications for a Chief Operations Officer at the Cannabis Control Commission in Worcester. You will oversee day‑to‑day operations, align activities with statutory requirements, and drive organizational transformation to achieve sustainable growth.

Reporting to the Executive Director, you will lead strategic initiatives, establish performance standards, and build a high‑performing cross‑functional team, ensuring efficient operations, data‑driven