Impactful Client Mitigation Specialist

Washtenaw County Health Department; Michigan; On-site; USD 42,000 - 54,000; Full time

Job summary

Washtenaw County Health Department seeks a dedicated staff member to provide direct services to Public Defender's Office clients. Responsibilities include mitigation reporting, case management, and referrals to housing, employment, and benefits services.

The role involves interviewing clients, coordinating with attorneys, and documenting case progress to support sentencing and legal outcomes. A bachelor's degree or equivalent experience is required, with strong writing and organizational skills

Qualifications

• Strong interest in serving the indigent criminally accused.
• Superior writing and presentation skills; ability to produce clear, concise, and effective materials in multiple formats and for multiple audiences.
• Excellent research and document gathering skills.
• Detailed knowledge of court processes and requirements.
• Ability to work collaboratively in a team environment.
• Capability to establish and maintain effective working relationships with diverse individuals and groups.
• Excellent office administrative practices and procedures, including computer operations, software applications, and standard office equipment.
• Understanding of policies, procedures, rules, and regulations related to County programs or resources.
• Capacity to maintain timely and accurate records and documentation of work.

Responsibilities

• Write mitigation letters and reports for use in plea negotiations and at sentencing.
• Build relationships with and conduct interviews with clients to understand their challenges, priorities, and life circumstances, as well as identify potential issues.
• Partner with attorneys to compose persuasive narrative reports, support arguments, and provide relevant information and records.
• Connect clients to wraparound services, including but not limited to, housing, employment, social and medical benefits, and treatment needs.
• Coordinate with legal and social service teams to facilitate collaboration and communication on client cases.
• Define service goals for each client case and support clients in reaching their stated goals.
• Prepare reports and maintain case notes for attorneys and staff.
• Maintain timely documentation, including case plans and service statistics.

Skills

Superior writing

Research skills

Court processes

Team collaboration

Relationship building

Office administration

Policy understanding

Documentation accuracy

Education

Bachelor's degree or equivalent

Tools

Office software

Job description

Washtenaw County Health Department seeks a dedicated staff member to provide direct services to Public Defender's Office clients. Responsibilities include mitigation reporting, case management, and referrals to housing, employment, and benefits services.

The role involves interviewing clients, coordinating with attorneys, and documenting case progress to support sentencing and legal outcomes. A bachelor's degree or equivalent experience is required, with strong writing and organizational skills