Impactful Child Care Eligibility Specialist

CSUDH Foundation; Los Angeles (CA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Pet Insurance

Employee Assistance Program

401k Matching

Flex Spending

Paid Holidays

Professional Development

Job summary

Crystal Stairs, Inc. is seeking a Childcare Eligibility Specialist to determine eligibility for California subsidized child care programs and assist families in gaining access to services onsite in Los Angeles.

You will conduct interviews, collect documents, explain program rules, and coordinate with funding sources while maintaining high standards of accuracy and client service. Responsibilities include managing 175+ active cases, providing referral services, and ensuring timely certifications.

Qualifications

• Bachelor’s or equivalent preferred.
• Experience with subsidized childcare or social services preferred.
• Knowledge of County, State, and Federal program requirements for childcare subsidies.

Responsibilities

• Determine eligibility and complete enrollment and certification for families in subsidized childcare.
• Conduct appointments to assess eligibility and collect documents, explain rules, and assess needs.
• Interview and enroll/continue services, coordinating with partners and funding sources.
• Manage client activity for 175+ families while ensuring accuracy and program integrity.

Skills

Analytical skills

Problem solving

Timeliness

Diversity & inclusion

Education

Bachelor of Science/Arts degree

High School Diploma or equivalent

Tools

County Welfare Department applications

Database applications

Job description

Crystal Stairs, Inc. is seeking a Childcare Eligibility Specialist to determine eligibility for California subsidized child care programs and assist families in gaining access to services onsite in Los Angeles.

You will conduct interviews, collect documents, explain program rules, and coordinate with funding sources while maintaining high standards of accuracy and client service. Responsibilities include managing 175+ active cases, providing referral services, and ensuring timely certifications.