Impactful Case Manager I - MSW, Care Coordination

WakeMed Health & Hospitals; Raleigh (NC); On-site; USD 56,000 - 72,000; Full time

Job summary

WakeMed Health & Hospitals in Raleigh, NC seeks a skilled case manager to provide patient-focused coordination of care. You will work with a multidisciplinary team to assess needs, develop care plans, and advocate for patients and families throughout the hospital stay and transition.

The role emphasizes proactive problem-solving, seamless communication, and ensuring timely discharge planning to optimize outcomes and resource use.

Qualifications

• Master of Social Work is required.
• Experience in patient case management and discharge planning is preferred.
• Ability to advocate for patients and coordinate with the care team.

Responsibilities

• Provide patient case management services to assigned populations.
• Collaborate with an interdisciplinary team to coordinate the patient care plan and discharge planning.
• Conduct assessments to identify patient needs and barriers, aiding in the development of the care plan.
• Act as a patient and family advocate and serve as a communication link between physician, patient, family, healthcare team, community resources, and payers.
• Anticipate potential delays in the care process and proactively address them to avoid disruptions.
• Coordinate a smooth discharge and transition based on patient choice and availability.

Skills

Assessment & care coordination

Patient advocacy

Interdisciplinary teamwork

Education

Master's Degree in Social Work

Job description

WakeMed Health & Hospitals in Raleigh, NC seeks a skilled case manager to provide patient-focused coordination of care. You will work with a multidisciplinary team to assess needs, develop care plans, and advocate for patients and families throughout the hospital stay and transition.

The role emphasizes proactive problem-solving, seamless communication, and ensuring timely discharge planning to optimize outcomes and resource use.