Impactful Assessment & Referral Clinician - Contact Center

Eaccares; Grand Rapids (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision & life insurance plans

403(b) retirement match

Generous PTO

Tuition assistance & loan forgiveness

Employee Assistance Program

Job summary

A mental health organization is seeking an Assessment & Referral Clinician to provide critical triage, assessment, and referral services for patients in crisis. The role involves collaborating with community agencies, handling crisis calls, and ensuring compliant documentation in medical records. Candidates must hold a valid MI license as LLP, LMSW, or LLMSW and demonstrate strong interpersonal and assessment skills. Benefits include medical insurance, 403(b) retirement contributions, and generous PTO.

Qualifications

• Current, valid license in MI as LLP, LMSW or LLMSW required.
• Ability to provide culturally inclusive care to diverse individuals.
• Interpersonal skills necessary to relate to various internal and external contacts.

Responsibilities

• Provide triage, assessment, and referral services for patients.
• Handle crisis calls to determine appropriate assessment steps.
• Conduct consultations to assess clinical conditions for appropriate care.

Skills

Interpersonal skills

Crisis management

Assessment skills

Education

Valid license in MI as LLP, LMSW or LLMSW

Job description

A mental health organization is seeking an Assessment & Referral Clinician to provide critical triage, assessment, and referral services for patients in crisis. The role involves collaborating with community agencies, handling crisis calls, and ensuring compliant documentation in medical records. Candidates must hold a valid MI license as LLP, LMSW, or LLMSW and demonstrate strong interpersonal and assessment skills. Benefits include medical insurance, 403(b) retirement contributions, and generous PTO.