Impact-Driven Salesforce Analyst (Nonprofit CRM)

Gift of Hope Organ & Tissue Donor Network; Itasca (IL); Hybrid; USD 79,000 - 99,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

403(b) retirement plan with company; 1

Paid Time Off

Tuition Reimbursement

Job summary

Gift of Hope Organ & Tissue Donor Network is seeking a Salesforce Administrator to maintain our Salesforce instance, support users, and implement new features. The role includes marketing cloud collaboration and data integrity tasks with a hybrid schedule requiring at least one day per week in the office.

The starting compensation range is $78,814 to $98,517, with opportunities for growth and applicable benefits.

Qualifications

• Bachelor’s degree in Business Administration or related field (or equivalent work experience).
• 3-5 years’ experience as a Salesforce System Administrator or Salesforce Administrator certification (preferred).
• Additional certifications (Advanced Admin, Platform App Builder, etc.) are a plus.

Responsibilities

• Serve as Salesforce subject matter expert. Provide user support and training for Salesforce users, troubleshoot issues and support adoption.
• Collaborate with Marketing & Communications on Marketing Cloud campaigns and e-marketing journeys.
• Coordinate with Marketing to ensure best practice in digital/email marketing and CRM use across departments.
• Ensure Salesforce data accuracy, integrity, and security; perform data cleansing and deduplication; run quarterly audits.

Skills

Salesforce Marketing Cloud

Data management

Problem solving

Communication skills

Project management

Collaboration

Critical thinking

Salesforce CRM

Education

Bachelor's in Business Administration

Salesforce Administrator certification

Tools

Salesforce

Marketing Cloud

Job description

Gift of Hope Organ & Tissue Donor Network is seeking a Salesforce Administrator to maintain our Salesforce instance, support users, and implement new features. The role includes marketing cloud collaboration and data integrity tasks with a hybrid schedule requiring at least one day per week in the office.

The starting compensation range is $78,814 to $98,517, with opportunities for growth and applicable benefits.