Impact-Driven Financial Aid Counselor & Program Lead

California State University - Chico; Chico (CA); On-site; USD 66,000 - 95,000; Full time

Benefits offered by this job

Tuition waiver

CSU benefits

Job summary

California State University, Chico is seeking a Financial Aid Counselor/Program Coordinator (Student Service Professional III) to advise students on complex financial aid matters using an integrated services model. This role emphasizes independent judgment and equity in serving a diverse student population.

Under general direction, the incumbent will develop solutions across departments, ensuring compliance and supporting student success through effective counseling and program coordination.

Qualifications

• Three years of full-time professional experience in a student services program area or related field.
• Master’s degree may substitute for one year of experience.
• Experience demonstrating competence and potential for growth.
• Ability to exercise professional judgment as a Financial Aid Administrator.

Responsibilities

• Counsel and advise a broadly diverse student population on complex federal, state, and institutional financial aid matters.
• Provide independent advisement using an integrated student services model.
• Develop creative solutions and coordinate actions across organizational lines.

Skills

Bilingual Spanish

PeopleSoft

Outreach presentations

Education

Bachelor's degree required

Master's degree substitution for experience

Job description

California State University, Chico is seeking a Financial Aid Counselor/Program Coordinator (Student Service Professional III) to advise students on complex financial aid matters using an integrated services model. This role emphasizes independent judgment and equity in serving a diverse student population.

Under general direction, the incumbent will develop solutions across departments, ensuring compliance and supporting student success through effective counseling and program coordination.