Immunology Sales Specialist

Celltrion USA; Jacksonville (FL); On-site; USD 90,000 - 150,000; Full time

Job summary

Celltrion USA in Jacksonville seeks an Immunology Specialist to drive sales for assigned product(s). You will engage Healthcare Professionals, educate on indications, safety, and clinical benefits, and build durable relationships to meet revenue targets.

The CIS will manage territory plans, report activity in CRM, and travel as needed, maintaining compliance with all laws and Celltrion policies while representing the company with integrity.

Qualifications

• Minimum 5 years pharmaceutical sales experience.
• Immunology experience required; gastroenterology and rheumatology familiarity.
• Biologics experience and knowledge of patient HUBs and specialty pharmacy.
• Strong selling, presentation and closing skills; regulatory compliance and high initiative.

Responsibilities

• Implement sales strategy and drive growth in the Jacksonville territory.
• Create territory business plans to achieve goals and report to Management.
• Engage customers in compliant, informative interactions reflecting understanding of their practice.
• Demonstrate subject matter expertise with products using approved messaging and tools.
• Listen and respond to customer needs and questions.
• Manage daily call activity and data entry in CRM.
• Represent Celltrion USA with credibility to sustain a positive impression with customers.
• Participate in meetings and conventions; travel as required.
• Maintain compliance with all laws, regulations, and Code of Conduct.

Skills

Pharmaceutical sales

Immunology

Biologics

Territory planning

Education

Bachelor's degree

Tools

CRM (Salesforce)

Job description

Celltrion USA is Celltrion’s U.S. subsidiary established in 2018. Headquartered in New Jersey, Celltrion USA is committed to expanding access to biologics to improve care for U.S. patients. Celltrion USA will continue to leverage Celltrion’s unique heritage in biotechnology, supply chain excellence, and best-in-class sales capabilities to improve access to high-quality biopharmaceuticals for U.S. patients. Celltrion Healthcare, which suggested a new growth model in the Korean biopharmaceutical industry through biosimilars, is now advancing to new challenges to become a global pharmaceutical provider. Just as it has overcome many obstacles in the past, Celltrion Healthcare will successfully pave the path for global direct selling, which has never been achieved yet by Korean biopharmaceutical companies. As it continues to surpass its current success, Celltrion Healthcare will take a leap forward to become a leading global biopharmaceutical company.

Celltrion Healthcare provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world.

POSITION SUMMARY

Reporting to the ISL Immunology Sales Lead, the Celltrion Immunology Specialist (CIS) is responsible for achieving the sales objectives and revenue target for their territory. They accomplish this through engaging Healthcare Professionals (HCPs) in field interactions to promote assigned product(s), maximizing the product(s)’ selling potential and meeting program objectives. The CIS achieves this by developing and maintaining relationships with HCPs, key decision makers and achieving sales goals. The CIS achieves this by educating HCPs about product features, benefits, safety profile, and approved indications to ensure appropriate patient use. The CIS utilizes approved tools for product and program promotion and maintains a competent level of product, program, and customer activity knowledge.

Territory Coverage: Jacksonville Florida

KEY ROLES AND RESPONSIBILITIES

• Implement sales strategy. Drive growth of business through a concrete understanding of the assigned territory and a strategic approach to building an effective territory plan. Achieve key goals and maximize the achievement of sales objectives through proactive and strategic sales.
• Create and implement territory business plans to achieve territory and business sales goals. Ensure alignment with market insights and feedback. Prepare reports for Management as needed.
• Engage customers in an effective and compliant way that reflects understanding of their environment and provides insight relevant to their practice.
• Demonstrate subject matter expertise with customers using effective selling, listening and negotiation skills, and approved messaging, and effectively use approved promotional aids.
• Listen and respond appropriately to customer needs and questions
• Manage daily sales activity and performance according to defined expectations and complete required daily data entry of call activity in CRM.
• Represent Celltrion USA with the highest level of credibility to sustain a positive impression with customers.
• Participate in national, regional and district meetings, training sessions and represent Celltrion USA at national and/or local conventions when applicable.
• Good understanding of and full compliance with all laws, regulations, Celltrion Code of Conduct, all privacy and data guidelines, relevant state and federal laws and regulations, and terms and conditions prescribed in the Sample Administrative Agreements and PDMA Guidelines.

WORK EXPERIENCE

• A minimum of 5 years of pharmaceutical sales experience required.
• Immunology experience required. Track record of sales success and existing relationships with customers in immunology (specifically gastroenterology and rheumatology)
• Biologics experience strongly preferred, along with working knowledge of patient HUBs, assistance programs, and specialty pharmacy.

QUALIFICATIONS

• High level selling, persuasion, presentation, and closing skills. Elevated levels of initiative, resilience, and drive for results. Sound decision making skills and intellectual curiosity. Top business planning skills with a winning mindset.
• Ability to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge.
• Effective collaboration skills; able to work independently and as a team member.
• Flexibility to embrace challenges and ability to handle multiple tasks simultaneously.
• Must be 18 years of age or older with valid US driver’s license and a safe driving record.
• Willingness to travel within the assigned territory and to work related meetings and functions (including overnight and/or weekends).

EDUCATION

Bachelor’s degree from an accredited university or college required.

CORE COMPETENCIES

• Communication - clear, concise, and ability to motivate; ability to articulate about the company and products
• Knowledge - understanding of product portfolio
• Collaboration - ability to communicate across functions and at all levels in the organization
• Compliance – understands industry regulations to maintain compliance

Celltrion USA is an equal opportunity employer. It is our policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.