Immunization Data Quality Helpdesk Analyst

Inteletech Global Inc; Indianapolis (IN); Hybrid; USD 24,000; Full time

Job summary

A leading healthcare IT services provider is seeking a Helpdesk Analyst to support immunization information systems. This role involves responding to inquiries, resolving data integrity issues, and documenting support interactions. Candidates must have a degree in Health Informatics or related fields and 4.5 years of experience in healthcare IT settings. The position offers a hybrid work model and competitive pay at $24.00 per hour.

Qualifications

• 4.5 years experience in a helpdesk, data quality, or healthcare IT support role.
• Familiarity with immunization information systems.
• Experience with deduplication tools and data matching.

Responsibilities

• Respond to inquiries from healthcare providers regarding immunization records.
• Investigate and resolve duplicate patient records in the immunization registry.
• Document all support interactions in the ticketing system.

Skills

Analytical skills

Customer service abilities

Problem-solving skills

Education

Associate’s or Bachelor’s degree in Health Informatics, Information Technology, Public Health

Tools

ServiceNow

Microsoft Office Suite

Job description

A leading healthcare IT services provider is seeking a Helpdesk Analyst to support immunization information systems. This role involves responding to inquiries, resolving data integrity issues, and documenting support interactions. Candidates must have a degree in Health Informatics or related fields and 4.5 years of experience in healthcare IT settings. The position offers a hybrid work model and competitive pay at $24.00 per hour.