Immigrations Data Analyst, AMS - San Jose

TikTok; San Jose (CA); On-site; USD 76,000 - 128,000; Full time

Job summary

TikTok is seeking an Immigration Data Analyst to support the US Visa Services team, focusing on immigration and mobility domains. You will collaborate with domestic and global stakeholders to ensure data integrity and compliant processes.

You will analyze large-scale datasets, monitor case metrics, and help create scalable SOPs, dashboards, and guidance materials for efficient immigration workflows.

Qualifications

• Bachelor's degree or equivalent in a related field (HR, Business, Data Analytics, Legal).
• Knowledge of U.S. immigration compliance and case lifecycle management.
• Ability to analyze large datasets and extract insights with Excel/Sheets/SQL/BI tools.
• Strong communication and cross-functional collaboration skills.
• Ability to handle confidential information with high ethical standards.

Responsibilities

• Execute and improve operational processes for visa services, ensuring accurate case tracking and data integrity.
• Coordinate with Immigration team on status changes affecting work authorization.
• Develop SOPs, templates, FAQs, and stakeholder guidance materials.
• Monitor dataset quality and case-level metrics (timeliness, RFE trends, denial rates).
• Audit data and assist with invoices and billing matters as required.

Skills

Bachelor's degree required

Immigration compliance

Analytical thinking

Communication & collaboration

Confidentiality

Education

Bachelor's degree or equivalent

Tools

Excel

Google Sheets

SQL

Power BI

Power Apps

Job description

Responsibilities

About the Team

The AMS Work Visa team is dedicated to ensuring compliance with U.S. immigration laws and regulations across the Americas region. We manage vendor relationships, oversee immigration case workflows, and support employees throughout their visa and work authorization processes. Our team collaborates closely with internal stakeholders to maintain accurate documentation and uphold the integrity of all immigration-related activities.

TikTok is seeking to hire an Immigration Data Analyst, supporting the US Visa Services team, focused on immigration & mobility domains. In this role, you will have the opportunity to work with multiple domestic and global stakeholders to support our continued growth and expansion.

Key Responsibilities

• Act as a resource for the Visa Services team to execute and improve operational processes, ensuring accurate case tracking, data integrity, and adherence to established immigration workflows and compliance requirements
• Partner with Immigration team on status changes impacting work authorization
• Build scalable SOPs for intake, approvals, vendor coordination, and escalations. Develop FAQs, templates, and stakeholder guidance materials.
• Coordinate with internal stakeholders to prevent unauthorized employment exposure
• Interpret various forms of data by analyzing large-scale datasets from diverse sources to identify trends, patterns, and anomalies, keeping track of dataset quality. Monitor case-level metrics (timeliness, RFE trends, denial rates).
• Use logical and analytical skills to audit and interpret data to determine what their findings mean for stakeholders.
• Assist with data audits as required, including invoice reviews for billing matters

Qualifications

Minimum Qualifications

• Bachelor's degree or equivalent; preferably in Human Resources, Business Administration, Data Analytics, Legal studies, or a related field
• Knowledge of U.S. immigration compliance requirements or experience supporting U.S. employment-based immigration programs and familiarity with immigration case lifecycle management
• Strong attention to detail, analytical thinking, and problem-solving skills, with the ability to analyze complex datasets using analytical tools (Excel, Google Sheets, SQL, Power BI, and Power Apps) to identify trends, risks, and opportunities, and communicate actionable insights to stakeholders
• Excellent communication and collaboration skills, with the ability to work effectively across cross-functional teams
• High ethical standards and ablility to maintain strict confidentiality

Preferred Qualifications

• Storytelling and data visualization experience
• Responsive and positive work attitude with the ability to deal with challenging tasks.
• Experience in a high-volume, high-intensity tech environment
• Strong judgment in handling compliance-sensitive matters

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Job Information

For Pay Transparency

Compensation Description (Annually)

The base salary range for this position in the selected city is $76000 - $128000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

1. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Choice Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
2. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
3. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
4. Exercising sound judgment.